Medical Administration Clerk AboutDurham College: Durham College (DC) is a leading post-secondary institution thatsupports students to develop career-ready skills for the ever-changing jobmarket. A leader in creative teaching and learning, Durham College offers awide range of market-driven programs across multiple disciplines, includingculinary management, farming and horticulture, business, IT, construction andtrades, science and technology, health care, engineering, social and communityservices, media, art and design. Our modern campuses in Oshawa and Whitby offer145 programs – including six bachelor’s degrees and 11apprenticeship programs – tomore than 11,000 full-time post-secondary and nearly3,000 apprenticeship students.

In addition, we have more than 16,000 studentregistrations in professional and part-time learning. DC hasan estimated annual economic impact of more than $913 million on Durham Regionand is proud to be an active and engaged member of the communities we serve bycontributing resources and expertise to enhance social and economic well-beingthrough partnerships, investments and collaboration. Full-time SupportStaff Position Opportunity; Temporary Employee Replacement (see Appendix D of collective agreement): Mon – Fri (7:00 am – 3:00 pm) Under the direction of the Office Manager ofthe Campus Health and Wellness Centre, the incumbent provides office andadministrative duties which include reception, clerical and customer servicesupport, triaging, insurance billing and reconciling duties.

Provides a high degree of customer service in a timely manner, while responding to inquiries by telephone, electronically and in person. Greet clients by phone, electronically and in person. Follow-up on referrals sent by physician through clinic EMR,



inform clients of office policies and record patient data.

Schedules multiple calendars and appointment schedules for the medical clinic, lab, physicians, clinic nurses, mental health workers, and external providers/partnerships. Prepares and maintains medical records in accordance with Campus Centre policy, Ontario Health Information, Health Information Custodian Protection Act and guidelines set by the Ontario Medical Association. Billing and collection through student insurance companies, student accounts using accounting standards and procedures in accordance with DC/Ontario Tech finance department.

Utilizes a variety of software programs Guides, trains, andanswers questions of work study students in the office setting. 2-year Diploma or equivalent in Medical Office Administration ~ Minimum 3 years in a medical office environment. ~ Customer services specifically related to medical practice, eg. Knowledge of medical procedures/medical terminology and alternate service billing. ~ Use of medical EMR system required. ~ Some accounting background an asset. ~ Knowledge of insurance companies and third party billing an asset. Durham is committed to fostering workplace diversity, and, provides accommodations to applicants with disabilities throughout our hiring process. an accommodation in applying for a posting and/or if you are selected for an interview, please contact our Human Resources (HR) department and an HR assistant will work with you to meet your needs.

These lands are covered under the Williams Treaties and rest within the traditional territory of the Anishinaabeg.

We offer our gratitude to the Indigenous Peoples who care for and, through the treaty process, share the lands on which we live, learn, teach and prosper today. #

📌 Medical Administration Clerk (Oshawa)
🏢 Durham
📍 Oshawa