mSupply is a North American distributor of OEM repair parts and equipment serving the appliance, HVAC and plumbing industries. Headquartered in St. Louis, the company combines industry expertise with a broad product selection and a national distribution network.

With 2,000 employees across the United States and Canada, mSupply delivers speed and reliability at scale, with a vast product inventory and same-day shipping. Its family of brands is focused on making sure customers always get the Right Products. Along with value-added support, the company offers OEM equipment, replacement parts from industry-best brands including American Standard and Ameristar.

We are seeking a highly organized and proactive Logistics Coordinator to join our dynamic team and manage daily delivery operations in a fast-paced environment. This role is responsible for productive order routing, handling last-minute changes, and ensuring clear communication between drivers, sales staff, and customers. The ideal candidate is a resourceful problem-solver who thrives under pressure and is committed to upholding our high standard of customer service.

Review and process cross-dock and unrouted orders from the shipping department each morning, route all orders in Descartes and handle manual entries from trackers or emails. organize second runs to complete daily deliveries. proactively inform customers of late deliveries; Manage Boon Truck requests, cross-dock trackers from other branches, and next-day Boom Truck orders in Descartes.



Confirm courier bookings when company trucks are unavailable; log daily issues and submit end-of-shift summary reports. Monitor delivery progress, update ETAs hourly, and notify sales writers of delays through trackers.

Proven 1 -2-years of experience in logistics, dispatch, or transportation coordination. Proficiency with routing software (e.g., Proficiency in Microsoft Office Suite (Outlook, Excel, Word). This position may require up to 44 hours per week in a fast-paced office environment.

May require occasional light physical activity - lifting (up to 10 lbs.) Primarily sedentary role with extended computer work. Frequent use of hands for typing, phone, and writing. Must be able to clearly communicate and hear over the telephone and in person.

Standard office hours, with flexibility as needed to complete routes and reporting. Regular interaction with drivers, sales staff, customers, and coordinators. Comprehensive health benefits, 100% paid by the company - extended health coverage, dental, vision, and prescription drugs, effective your first day Life insurance, plus short- and long-term disability coverage Paid time off - vacation, holidays and personal days Employee Assistance Program (EAP); We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.

These tools assist our recruitment team but do not replace human judgment. mSupply is committed to providing accommodation for people with disabilities. #

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