Position: Medical Office Assistant Component/Team: Integrated Health Services Status: One Year Contract, 1.0 FTE Full-Time (35 hours per week) Work Location: On-Site at 221 Nelson Street Start Date: Immediately The Medical Office Assistant is an integral member of the Integrated Health Services Program providing a broad range of administrative services and support to the Health Services Clinic, Oasis Clinic, and Central Reception.

The Medical Office

Assistant shall provide the following services: reception services, telephone appointment services, personal appointment services, and medical records services.

The Medical Office

Assistant is a resource for clients, providing general information about resources available at the Centre to facilitate client engagement and access to services. The incumbent will work across all 3 reception areas, with flexibility to move between them to ensure smooth operations and optimal coverage. This position is directly accountable to the Team Lead of the Integrated Health Services Medical Office Assistants for the carrying out of their duties, and through to the Director of Integrated Health Services and to the Executive Director.

Education and Language High school diploma or equivalent Additional certification or diploma in medical office administration, business administration, or a related field an asset Under the Centre's designation to provide French Language Services: French (oral expression): Advanced + French (oral comprehension): Advanced + French (reading comprehension): Advanced ~ Fluency in English, both oral and written Minimum of two to five years of clerical experience, preferably in a healthcare setting Experience working with diverse populations, including youth, street-involved individuals, people living with mental health or substance use issues,



and individuals experiencing homelessness or vulnerability Experience with Electronic Medical Records (EMR) systems Ability to use a capacity-building approach in working with clients Ability to be flexible, cooperative and work as part of a team Ability to deal effectively with a diverse community of all ages and lived experience Ability to deal effectively with the public Proficiency in the use of computers and various software applications including Practice Solutions Suite (PSS), Word, Telus etc Respects and values the diversity of communities and individuals Pleasant telephone manner Sandy Hill Community Health Centre offers employees an excellent perks package which includes 4 weeks holiday (pro-rated to status) in addition to a Pension Plan (Healthcare of Ontario Pension Plan - HOOPP) and an excellent group insurance plan. A schedule of work will be based on the Centre's hours of operation and program requirements and may include some evenings. An offer of employment will be conditional upon the candidate completing a criminal reference check, verification of educational requirement for this position and linguistic profile to the satisfaction of the Sandy Hill Community Health Centre.

SHCHC will provide accommodation for applicants with disabilities in its recruitment process. If at any stage in the selection process you require accommodation due to disability, please let us know the nature of the required accommodation.

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Intelligence (AI) Disclaimer Please note that artificial intelligence (AI) is not used to screen or evaluate resumes. Should a client become the successful candidate, they will no longer be able to continue receiving services at Sandy Hill Community Health Centre. No phone calls please. com under the terms of their privacy policy.

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📌 Medical Office Assistant - Full Time (Ottawa)
🏢 Sandy Hill Community Health Centre
📍 Ottawa