Company Description Verismo Health Inc. is a primary healthcare organization dedicated to improving accessibility, efficiency, and outcomes for patients across Ontario through patient-centered services and innovative technology. The company operates one of the largest and highest-rated networks of primary care and walk-in clinics in the province, with over 60 clinic sites providing family medicine, urgent care, and allied health services.

Verismo

Health combines evidence-based medical practices with advanced infrastructure and AI-enabled workflows to streamline clinic operations and enhance the patient experience. With a strong reputation among patients and communities, Verismo Health is focused on building a connected, trusted healthcare ecosystem where individuals can access timely, high-quality care.

Role Description The Medical Office Receptionist is a full-time, on-site role based at Verismo Health’s clinic in Kitchener, ON. This role is responsible for greeting patients, managing check-in and check-out processes, and ensuring a welcoming and organized front desk environment. Daily tasks include answering and directing phone calls, scheduling and confirming appointments, updating patient information in the clinic systems, and coordinating patient flow between the waiting area and clinical staff.

The Medical Office





Receptionist also supports insurance verification, processes paperwork, handles inquiries about clinic services, and collaborates with the clinical team to maintain efficient operations and a positive patient experience.

Qualifications

- Solid front desk and receptionist skills, including Receptionist Duties and experience in a Medical Office setting.
- Proficient Phone Etiquette and ability to manage high call volumes with professionalism and courtesy.
- Experience with Appointment Scheduling and maintaining accurate patient records in electronic systems(JUNO)
- Knowledge of Insurance Verification processes and basic understanding of healthcare billing and coverage.
- Excellent communication and interpersonal skills, with a patient-centered and compassionate approach.

Qualifications & Skills:

Experience in family practice, primary care, community clinic, or ambulatory care preferred

What We Offer:

- Supportive, team-based clinic environment
- Mentorship and learning opportunities
- Hands-on clinical experience and skill development
- Opportunity to grow with a patient-centred family practice

International Medical Graduates (IMGs) with relevant clinical experience are welcome to apply.

To apply, please email your resume to:

[email protected]

📌 Medical Office Receptionist (Kitchener)
🏢 Verismo Health
📍 Kitchener