Women's College Hospital, 76 Grenville Street, Toronto, Ontario, Canada Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Healthcare

Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone - meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women's to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

This is a Temporary Casual Opportunity (6 months) Type: Replacement #Receive new referrals and triage according to established guidelines within the Clinic/Program Triage to correct clinic/physician using decision algorithms, as applicable Schedule patient visits and coordinate required tests Monitor clinic schedules to ensure all appointment slots are filled Provide patient with all required test information and special preparation instructions Provide patient with all logistical information (clinic location, etc.) Answer clinic-related phone calls and triage to appropriate staff member Confirm physician schedule of upcoming clinics,



as required Contribute to the efficient operations of clinics by booking complex tests and follow-up appointments and ensuring that the health record for each scheduled patient is up to date: Prepare daily patient charts for clinic File reports not in the EPR in Women's College Hospital records Liaise with Health Records regarding chart requests Book complex tests and appointments Exhibit a strong understanding of procedures, tests, and consult referrals to be booked within the assigned specialty Work with the team in the assigned clinic and ensure that team members are informed of updated schedules, room assignments and any potential changes in the clinic schedule Effectively communicate with all hospital clients and stakeholders Act as the "face of the hospital" Provide exceptional customer service to patients, family and visitors Print clinic and practitioner schedules prior to clinic, if applicable Verify required demographic information Validate health card Visually scan waiting room to monitor the needs of patients Check patients out of clinic as required, including scheduling follow-up appointments and tests Verify patient has all instructions and required information post-clinic visit Engage in administrative activities to support efficient clinic operations and develop a qualified environment: Participate in process and quality improvement projects to support efficient clinic operations Maintain supply and currency of administrative forms, pamphlets, and supplies to be ordered and restocked when necessary Attend and participate in clinical and administrative team meetings and participate in patient/office improvement projects, as required Maintain clinical data and statistics,



as required Follow established policies and procedures Provide support to clinic team, as directed Medical Office Administration Diploma is required ~2 years' experience working in an ambulatory clinic, preferably in a hospital setting ~ Strong MS Office application skills including Word, Excel, and Outlook ~ Ability to produce high quality work in accordance with Hospital standards ~ Comprehensive knowledge of health care, organizational/office practices, procedures and standards. ~ Professional behaviour and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women's College Hospital ~ Shape the future of healthcare in a supportive environment. Enjoy competitive benefits and an excellent defined benefit pension plan (HOOPP). Employment at Women's College Hospital is conditional upon the verification of credentials, completion of a health review, and proof of immunity and vaccination status for vaccine-preventable diseases, in alignment with WCH Communicable Disease Surveillance protocols.

Successful candidates will be required to complete the Employee, Physician and Volunteer Immunization Record Submission Form and the Pre-Placement Health Review Form prior to commencing employment. Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community.

Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Women's College Hospital, 76 Grenville Street, Toronto, Ontario, Canada #

📌 Medical Secretary - Temporary (Toronto)
🏢 Women's College Hospital
📍 Toronto