Transform your career in IT support at Miller Thomson, where you will assist legal professionals throughout Ontario. Focus on providing top-notch customer service and tech solutions. As an IT Support Specialist, you will serve as the initial point of contact for all IT-related issues within the firm.

Engage with lawyers and business teams, leveraging strong problem-solving skills to address technology challenges efficiently. This role emphasizes professionalism and a client-centric approach. Key Responsibilities:

- Serve as first-line support for IT issues
- Log and track tickets using a ticketing system
- Prioritize urgent issues for swift resolution
- Maintain transparent user communication throughout
- Document IT solutions for future reference

Requirements:

- Bachelor’s degree in IT or a related field
- 2-5 years of support experience in IT
- Familiarity with IT service management practices
- Strong customer service and communication skills
- Experience with legal platforms and Microsoft applications is a plus

Support IT needs effectively at Miller Thomson and shape your professional growth.

📌 Miller Thomson IT Support Role (Ontario)
🏢 Miller Thomson
📍 Ontario