06 Sep
|
Brandt Group of Companies
|
Moncton
06 Sep
Brandt Group of Companies
Moncton
Improve customer service engagement at Brandt as a Product Support Representative in Moncton. This role emphasizes handling parts orders, inquiries, and inventory support across our various branches. Brandt is looking for a motivated Product Support Representative who will manage orders and handle customer communications for either the Agriculture and Construction & Forestry divisions or Transportation.
You will be responsible for placing new orders, addressing pricing questions, and checking inventory availability. A thorough training program will equip you with the knowledge needed for success in this dynamic setting. Key Responsibilities:
- Make outbound sales calls to customers effectively
- Respond to inquiries regarding parts pricing via multiple platforms
- Ensure accurate fulfillment of parts orders for clients
- Provide customers with inventory status and shipping options
- Collaborate with Brandt field staff to resolve parts inquiries
Requirements:
- Experience with outbound calls and customer service
- Skillful in using various web applications swiftly
- Fluency in French and English is beneficial
- Availability for different shifts to serve customers
- Eagerness to assist with additional assigned tasks
Join Brandt's team to enhance customer service and support across the network.
📌 Moncton Product Support for Brandt
🏢 Brandt Group of Companies
📍 Moncton