Elevate your career as a Customer Experience Representative in Montreal at Trudell Healthcare Solutions. Provide top-tier bilingual customer support while managing orders and inquiries. This position is tailored for individuals who thrive in customer-facing roles and are adept at solving problems.

You will engage with customers, ensuring follow-ups and order accuracy to maintain patient care integrity. The role requires a proactive individual with at least one year of relevant experience in customer service. Key Responsibilities:

- Ensure customer satisfaction through effective service
- Capture customer orders in the ERP system accurately
- Follow up diligently on customer inquiries until resolved
- Join cross-departmental meetings for project updates
- Maintain back-order reports to enhance service

Requirements:

- 1-3 years of experience in customer service
- College level education in Business advantageous
- Bilingual proficiency in French and English
- Solid organizational and communication skills
- Familiarity with inventory management systems

Contribute to exceptional service in healthcare with Trudell Healthcare Solutions in Montreal.

📌 Montreal Customer Experience Representative (Quebec City)
🏢 Trudell Healthcare Solutions
📍 Quebec City