Elevate your IT career with BDO's Technical Support Analyst position in Montreal, focusing on device setup and user support. This role is vital for enhancing our internal service delivery across Canada. As part of the End User Services team, you'll deliver first-class IT support, including configuring user profiles and handling hardware and software issues.

This role emphasizes problem-solving skills and effective communication, making it an ideal fit for those passionate about technology. Key Responsibilities:

- Configure desktops and laptops for users
- Provide effective support for MS Office 365 applications
- Address support tickets in a timely manner
- Assist with maintaining computer asset inventory
- Contribute to IT projects as required

Requirements:

- Proficient in both French and English communication
- 2-3 years of experience in similar support roles
- Certifications like CompTIA A+, MCP are a plus
- Robust familiarity with Windows networks and Active Directory
- Knowledge of imaging software and deployment systems

Bring your technical acumen to BDO's Montreal team and help us achieve exceptional service.

📌 Montreal Technical Support Analyst at BDO
🏢 BDO Canada
📍 Montreal