Position Title: Mortgage Administration Manager Full-Time Permanent Monday - Friday 8am - 5pm (40 hours/week) Calvert Home Mortgage (CHMIC) is a full-service alternative mortgage investment firm that supports homeowners, investors, and brokers to achieve their goals by seeing the person behind every mortgage. We were founded on the principle of “kitchen table lending” -taking the time to build trust by listening to our customers, understanding their unique needs and goals, educating them on their options, and finding a solution that’s right for them. We are looking for a Mortgage Administration Manager to be a part of an exciting growth-focused company who truly cares about its employees.

At Calvert Home

Mortgage we are champions of a culture that creates a positive work environment, which will allow you to thrive and be a contributor to the long-term success of the company.

At Calvert Home

Mortgage we offer competitive salaries, a bonus program, share ownership, extended health and dental benefits, a free on-site fitness facility, a location that avoids the downtown commute and free parking. competitive salaries a bonus program extended health and dental benefits a free on-site fitness facility As our Mortgage Administration Manager , you'll lead a talented team responsible for ensuring every mortgage transaction is completed accurately, efficiently, and with exceptional care throughout its entire lifecycle. You'll oversee the day-to-day operations of the Mortgage Administration department while developing your team, driving operational excellence, and continuously improving processes to support a growing business. Working closely with Underwriting, Valuations, Accounting & Finance, Business Development, and other departments, you'll help create a seamless experience for our customers, brokers, and partners.

As an organization we aim to be trusted advisors, offering an effortless experience in providing short-term lending solutions for the personal and financial success of our clients. Offering the best solutions is highly dependent on the management of risk and compliance within our industry. This role will be a key contributor with the ability to manage and analyze risk.

We value a productive,



proactive, and fast-paced office environment. The successful individual will have the following experience, education, and ability to develop these demonstrated skills: Progressive experience in mortgage administration, lending operations, or a related financial services setting considered an asset. Extensive knowledge of mortgage administration processes and the mortgage lifecycle considered an asset Excellent organizational, planning, and workload management skills with the ability to manage competing priorities and meet deadlines.

Diploma or bachelor's degree in Business Administration, Finance, Commerce, Accounting, or a related field is preferred. Professional coursework or certifications related to mortgage lending, financial services, leadership, or project management are considered assets Mortgage Administration Operations - 25% Lead the day-to-day operations of the Mortgage Administration department, ensuring work is completed accurately, efficiently, and within established service standards. Oversee all mortgage administration functions, including mortgage funding, mortgage administration, Trust condition fulfillment, Insurance management, Mortgage renewals, and Third-party mortgage administration Monitor departmental workload, priorities, and capacity to ensure timely completion of all mortgage transactions.

Resolve complex or escalated mortgage administration issues that fall outside standard processes.

Process

Improvement & Operational Excellence - 25% Lead the development, implementation, and continuous improvement of mortgage administration policies, procedures, and operational processes. Regularly review workflows to improve efficiency, scalability, service quality, and risk management. Support technology enhancements, automation initiatives,



and system implementations affecting Mortgage Administration.

Maintain accurate departmental procedure documentation to support consistency, training, and business continuity. Be the system owner for The Mortgage Office Support the system administrator for FundMore as it relates to the Administrative work capabilities. Compliance & Risk Management - 10% Ensure Mortgage Administration activities comply with all applicable legislation, regulatory requirements, and internal policies.

Partner with Finance and Compliance teams during internal audits, external audits, AML reviews, and regulatory examinations. Lead, coach, and develop the Mortgage Administration team to achieve individual, departmental, and organizational objectives. Complete annual performance reviews and ongoing performance conversations.

Plan team schedules and approve vacation and time-off requests while maintaining operational coverage. Facilitate regular department meetings to communicate priorities, business updates, and continuous improvement initiatives. WHY CALVERT HOME MORTGAGE?

Calvert Home

Mortgage's mission is to be the most trusted mortgage lender in Canada so that our customers, investors and partners succeed and grow in thriving communities. We are a team of focused individuals who care about both our internal and external clients, and who serve each other by delivering the most timely and competitive service. Imagine building a career you can be proud of, where doing things right is always the right thing to do and where everyone you work with will both support and inspire you.

At Calvert, you will be respected for your unique skills and experience, encouraged to show up authentically every single day, and surrounded by some of the best in the industry to help you learn and grow. competitive salary bonus program extended health and dental benefits Full training and support for the individual to be successful in this role will be provided. For more information about Calvert Home Mortgage Investment Corporation, please visit our website at We respectfully request that candidates do not contact our office regarding the status of their application.

📌 Mortgage Administration Manager Calgary, AB
🏢 Kaizen Lab
📍 Calgary