Questrade Financial Group (QFG) , through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure. At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services.

The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work. Paid vacation, personal, and sick days for work-life balance Work-life balance in a hybrid environment with at least 3 days in office Opportunities to contribute to community causes We’re looking for our next Senior Residential Mortgage Underwriter.

The Senior Residential Mortgage

Underwriter is responsible for successfully contributing to overall portfolio growth and maximizing profitability in an environment focused on operational and service excellence. The role is responsible for the full credit adjudication process from decisioning mortgage applications based on established lending criteria along with the review and fulfillment of the mortgage conditions. This includes exception management, pricing determinations and documentation review and acceptance all while meeting performance targets and ensuring adherence to service standards.

Maintain knowledge of Questbank’s residential mortgage underwriting policies, procedures, and products. Negotiate, structure, and evaluate received mortgage applications according to internal policies. Manage portfolio risk by exercising consistent, objective and sound credit decisions within authorized limits, escalating with rationale to support recommendation where appropriate.

Issue mortgage commitments with appropriate conditions.



Review and decision mortgage documentation to ensure each document is complete and accurate based on Questbank’s credit policies, procedures, and anti-money laundering requirements. Work in collaboration with the Credit Quality Assurance and Funding teams to ensure targets are being met.

Identify continuous improvement opportunities. Follow AML procedures on all files with an emphasis on "Know Your Client" rules. Proactively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage.

Conducts appropriate inquiries and investigations in relation to any such situation and ensures that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately. Adhere to compliance and operational risk controls in accordance with company’s policies and procedures. So are YOU our next Senior Residential Mortgage Underwriter?

Qualities such as: Self-motivated, confident, and capable of working both independently and in a team environment. Bring a positive, can-do attitude to our organization, using creative solutions to solve problems. Committed to providing outstanding customer service.

Solid written and verbal business communication skills. Demonstrated interpersonal and relationship building skills. Solid understanding of the general characteristics, attributes and risk factors associated with various loan types.

It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full time Permanent roles.

At Questrade Financial

Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence-not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial

Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening.

📌 Mortgage Credit Underwriter (Toronto)
🏢 Questrade Financial Group
📍 Toronto