What This Job Involves
JLL is hiring a Move Coordinator to join the Facilities Management Team at a prominent client site downtown Toronto. The Coordinator will be part of a specialized team that is responsible for the outcome of the move processes, customer satisfaction, move communication, as well as transparency and reconciliation of costs associated with all move-related activities.
What This Job Involves
JLL is hiring a Move Coordinator to join the Facilities Management Team at a prominent client site downtown Toronto. The Coordinator will be part of a specialized team that is responsible for the outcome of the move processes, customer satisfaction, move communication, as well as transparency and reconciliation of costs associated with all move-related activities.
This is an on-site position, 5 days/week.
What your day-to-day will look like:
Customer Experience
- Manage all new hire onboarding information - reach out to admins/managers
- Meet with admins and team managers to discuss/guide them through logistics, blocking, and the details of their moves.
- Update move matrix, fill in customer information, technical requirements.
- Assess cubicle condition, order missing parts, ergo changes.
- Receive, compile and scrub move lists for potential issues
- Review furniture layout, determine location for files and storage.
- Deliver boxes, move labels, post pin ups, & deliver move instructions.
- Determine mobile locations and prep furniture for drop in stations.
- Act as liaison between teams and the move vendors, communicate any desk adds and last-minute seating updates.
Move Activities
- Schedule movers and alert security, provide all names for badging.
- Schedule disconnects and reconnects of computer, servers, printer, and phones.
- Operate check-outs, check-ins, manage all locations, making sure all clients are where they are supposed to be.
- On site for all vendors and customers during move.
- Review completed move and make adjustments with vendor.
- Coordinate vendors for installation of power/data as required.
- Submit service tickets to have space cleaned, keys and chairs at desk.
Post Move Follow Up
- Provide welcome communications with information on new location and site services.
- Troubleshoot all lost or misplaced items.
- Schedule vendor for scrap pick up, recycle or reuse excess furniture, and remove chairs
- Coordinate pick up of crates and/or boxes.
- Following projects and incremental moves, update seat assignment for accurate reporting
- Other projects, special assignments, and administrative duties as assigned
Required Qualifications:
- 2+ years experience in a corporate setting
- Proficiency in a range of information technology tools and platforms
- Strong analytical, organizational, and presentation skills
- Excellent written and verbal skills
Preferred Qualifications:
- Post secondary education
📌 Move Coordinator (Toronto)
🏢 JLL
📍 Toronto