Join NAPA as a Customer Excellence Manager, driving exceptional service and operational efficiency within a partially automated distribution center. In this leadership position, you will ensure seamless warehouse operations and customer service while leveraging Lean methodologies for continuous improvement. You will play a key role in managing inventory integrity, monitoring performance levels, and fostering a culture of excellence. Key Responsibilities:

- Manage daily operations and customer service activities
- Ensure compliance and accuracy in inventory management
- Monitor key performance indicators and address errors
- Drive Lean initiatives and manage cross-functional projects
- Develop a team focused on customer and quality excellence

Requirements:

- Bachelor's degree in operations or logistics field
- At least 5 years of leadership experience in logistics
- Expertise in inventory management and relevant systems
- Strong data analysis skills using Excel, Power BI
- Proficient in project management and Lean methodologies

Elevate operational standards and customer engagement within NAPA’s innovative setting.

📌 NAPA Distribution Excellence Manager (Montreal)
🏢 UAP
📍 Montreal