Posted Monday, August 10, 2026 at 4:00 AM At Execulink, you'll join a team of talented individuals who feel like family and support your growth and career goals. While enhancing life at home, work and play, we continue to grow our team with creative individuals who are as excited about creating an awesome experience for our customers as we are! Lead the team that power Execulink’s network and internal technology environment.

As Network Operations

Manager, you’ll provide strategic direction and operational oversight across the teams responsible for network operations, service operations support, systems, voice, and internal corporate IT. This role is accountable for the infrastructure and services that support everything from our core network and customer-facing services to corporate networking, end-user devices, and Microsoft 365. This is a high-impact opportunity for a leader who enjoys driving innovation and continuous improvement.

You’ll help guide major initiatives such as network automation, next-generation architectures, systems modernization, and ISO 27001 readiness, while supporting the teams that help deliver an AWESOME experience to customers across Southwestern Ontario. Permanent, Full-Time On-Site Hybrid Required to work in office a minimum of 3 days per week (Tuesday, Wednesday, Thursday) Monday to Friday 8:30am – 5:00pm Flexibility may be required outside of core business hours, based on business demands to fulfill responsibilities of the role As this is a key position for product service delivery, must be flexible in working any required hours based on the operational needs of the business Manage all technical operations with supervisors to maintain the integrity, quality, and consistency of all services across the Network, Systems, and LAN teams Provide technical leadership and strategic direction regarding new and existing technologies, operational standards, policies,



and procedures in addition to staff development Champion a culture of automation and continuous improvement across the department, supporting and enabling automation and programmability initiatives within the Network and Systems teams Develop (with VP of Technology) a balanced set of metrics and targets that will be used to monitor the effectiveness of the Operational performance of the Systems and Network that support the organization and the team that manages them Capital Equipment, Leased Services, Manpower, Maintenance, Training and Development, and Employee Expenses Oversee SLA compliance, escalation resolution, purchase order approvals, and monthly progress reporting to senior management Drive intradepartmental coordination, quality control, and vendor relationship management to support operational excellence across all teams Lead technical standards development, change management, and the full lifecycle of software and hardware across the department Direct the strategic roadmap for future products and services, managing day-to-day operations to deliver an experience that aligns with Execulink’s VMV and UVP Lead Execulink’s information security initiatives across the department, including advancement toward ISO 27001 certification, ensuring that security policies, controls, and best practices are embedded across all operational teams Direct supervision of the Network Operations Supervisor and the Systems Operations Supervisor Indirect oversight of the Network Operations, Service Operations Support (SOS), Systems Operations, Voice Operations, and LAN teams Conduct Performance Reviews (PRs) and Employee Performance Improvement Plan (EPIP)



meetings for direct reports Actively contribute in executive, management, and company meetings 3–5 years demonstrated success managing and leading network operations ~ Networking skills and understanding of network structure, design, and troubleshooting ~ Familiarity with different operating systems (UNIX, Linux, Windows) ~ Understanding of network automation principles and modern ISP technologies, including scripting and programmability concepts ~ Video, audio, analog, digital, addressable, and data knowledge ~ Experience in all aspects of planning and implementing network operations; Proficient in Microsoft Word, Excel, PowerPoint, and Visio or AutoCAD ~ Proven experience in change management; Familiarity with information security frameworks and standards;

experience with or working toward ISO 27001 is a strong asset ~ Demonstrated time management skills Planning and engineering skills Ability to interpret and analyze error reports and data Good mechanical and analytical ability A proven ability to work under pressure, quickly respond to situations requiring immediate action, and deal with multiple deadlines Ability to champion automation and technology modernization initiatives across multiple technical teams Understanding of cybersecurity principles and information security best practices, with the ability to embed a security-conscious culture across technical teams Internal growth and learning opportunities Competitive starting rates At Execulink Telecom, the largest locally owned independent telecom company in Southwestern Ontario, our only goal is to enhance your lifestyle at home, work and play. When you join Execulink, you’re joining a team that’s focused on not only providing an AWESOME experience to our customers, but to our employees as well.

Execulink

Telecom is an equal opportunity employer that recognizes that a diverse workforce enhances our company culture and drives our success.

📌 Network Operations Center Administrator (Woodstock)
🏢 Execulink Telecom
📍 Woodstock