Position Title: Office Administrative Assistant Job Class: Full Time Burlington, ON (Required to work on-site 5 days a week) WELLSTAR, a majority-owned subsidiary of WELL Health Technologies Corp., is Canada's leading provider of healthcare-focused technology solutions. WELLSTAR’s comprehensive range of products and solutions are designed to streamline care delivery, integrate fragmented healthcare systems more seamlessly, reduce provider burnout, and improve patient healthcare experiences and outcomes. DoctorCare is looking for an office manager to oversee the smooth running of our office and administrative functions.

This role will involve managing documents, coordinating schedules, overseeing office supplies and equipment, and handling a variety of office tasks to support the team. Efficiently manage and organize office documents, including scanning and uploading billing sheets, maintaining a filing system for document retention and disposal, and overseeing employee cubbies by sorting the necessary documents. Manage office supplies and equipment, ensuring stock levels are maintained and coordinating maintenance, repairs, and orders as needed.

Answer phone calls at the office, taking messages and relaying to the appropriate person(s). Coordinate general office operations, supporting team needs and ensuring the office environment runs smoothly on a day-to-day basis. Assist with any additional administrative tasks as needed to support the team as the business needs change and contribute to improve office efficiency.

Manage the processing of insurance claims and support the team with necessary file processing from the EMR system. 2+ years of experience in office administration, administrative support, or a similar role.



~ Experience managing office documents, filing systems, scanning, uploading, and document retention processes. ~ Strong attention to detail and accuracy when handling billing sheets, insurance claims, and other administrative documentation. ~ Experience coordinating schedules, deliveries, pickups, and other day-to-day office logistics. ~ Proficiency with Microsoft Office applications, including Outlook, Word, and Excel. ~ Strong verbal and written communication skills, with a professional and courteous approach to handling phone calls and internal communications. ~ Experience managing office supplies, equipment, maintenance requests, and vendor coordination. ~ Ability to work independently, take initiative, and proactively identify ways to improve office processes and efficiency. ~ A collaborative and flexible approach, with a willingness to support the team with changing administrative and operational needs. ~ Experience working with EMR systems and processing insurance-related documentation is considered an asset. ~ Experience in a healthcare or medical office workplace is considered an asset. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being.

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