Are you highly organized, detail-oriented, and passionate about supporting operations in a vibrant retirement community?

As Office

Manager at Chartwell, you will be the administrative backbone of our residence—overseeing clerical routines, supporting residents and staff, and contributing to a safe and welcoming environment. You’ll be a key member of the management team, playing a vital role in ensuring a seamless experience for everyone in the residence. Oversee front desk operations, providing leadership and direction to administrative staff Ensure prompt, professional resolution of resident and family inquiries or concerns Welcome and orient new residents and visitors, fostering a positive first impression Manage and safeguard confidential records for residents, employees, and financial operations Oversee payroll administration, attendance tracking, and vacation management Manage financial processes, including billing, deposits, and invoice reconciliation Champion workplace safety by identifying risks and ensuring adherence to safety standards Minimum two years of related office management or administrative experience Accounting, or bookkeeping experience required Experience in a retirement or healthcare setting, an asset Post-secondary diploma or certificate in financial management, bookkeeping, or a related field Excellent communication (written and verbal) and public relations skills Ability to interact with seniors, staff,



and families with empathy, patience, and professionalism Proficient in Microsoft Office, particularly Excel and Word A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents Personal protective equipment (PPE) may be required during certain tasks Comfort using AI and other digital platform systems and tools to support daily work Clear Criminal Background Check, VSS and TB Test where required At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees.

Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal prospect employer and welcome applications from a wide range of qualified candidates, including people with disabilities.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

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