Become an On-Site Customer Service Representative with Challenger Motor Freight, driving customer satisfaction in Cambridge, Ontario. Engage with a agile team focused on operational excellence and problem-solving. This temporary contract role involves managing the customer experience from booking through delivery of freight.

You will need to effectively communicate with both customers and internal teams, demonstrating a strong customer-oriented attitude and excellent organizational skills in a busy office environment. Key Responsibilities:

- Communicate effectively via email and phone
- Book and manage delivery and pickup schedules
- Inform customers about any delays or issues
- Enter all required data accurately into the system
- Troubleshoot and resolve customer inquiries efficiently

Requirements:

- Minimum of 2 years experience in a customer service role
- High School Diploma or GED is mandatory
- Experience in the transportation field is beneficial
- Excellent computer and communication proficiency
- Ability to multitask while ensuring customer satisfaction

Utilize your customer service expertise to thrive at Challenger Motor Freight.

📌 On-Site Customer Service Representative Role (Waterloo)
🏢 Challenger Motor Freight
📍 Waterloo