Elevate customer service experience as an Onsite Field Service Technician with Collins Aerospace. Ensure rapid issue resolution while mentoring in office personnel for a cohesive operational team. In this lead role, you will coordinate day-to-day technical operations and manage customer assets effectively.

Your expertise will be crucial in incident management and optimizing operational processes. With a focus on compliance and quality, you'll play a vital part in maintaining service excellence. Key Responsibilities:

- Act as the technical point of contact for all customer inquiries
- Oversee incident management and ensure compliance with standards
- Coordinate planning and scheduling of site operations
- Mentor personnel while promoting a culture of safety




- Conduct troubleshooting and equipment restoration activities

Requirements:

- University degree or 6 years of relevant experience without a degree
- Must possess Canadian citizenship for access credentials
- Fluency in both English and French is mandatory
- Experience with RF Radio & Networking courses preferred
- Valid driver’s license required for customer outreach

Join Collins Aerospace to grow within a critical technical support role that emphasizes customer satisfaction and operational excellence.

📌 Onsite Field Service Lead Technician (Dorval)
🏢 Prattwhitney
📍 Dorval