Be a vital part of Infosys as an Onsite Lead driving Seeburger integration processes. Leverage your extensive IT experience in B2B/EDI to enhance operational effectiveness and client satisfaction. This opportunity focuses on managing L2 support operations and mentoring teams for seamless delivery.

You will ensure adherence to ITIL practices while facilitating communication between business and technical stakeholders. Your contributions will be key in enabling clients to adapt to changing landscapes through productive solutions. Key Responsibilities:

- Manage B2B/EDI platform support and operations
- Implement root cause analysis for performance optimization
- Ensure high availability and SLA compliance
- Oversee job monitoring and change management
- Provide ongoing status updates and service presentations

Requirements:

- Bachelor’s degree or equivalent experience
- At least 4 years in Information Technology
- Strong knowledge of B2B/EDI and Seeburger integrations
- Ability to work independently in Canada
- Must be able to travel as needed

Bring your leadership, technical prowess, and client-focused approach to the forefront at Infosys.

📌 Onsite Lead for Seeburger Integration (Vancouver)
🏢 Infosys
📍 Vancouver