We make furniture not fast, but to last. We pride ourselves on being innovators in our industry, and we believe that the more voices and choices we incorporate into our perspective, the better we’re able to find creative solutions for modern life. We are looking for an enthusiastic, collaborative individual to join our Polo Park Store Team as an Operations Supervisor .
You’ll be joining our store team in a full time capacity. Respond to customer inquiries related to service parts requests, shipping dates, product availability, pricing, and product quality concerns Assist with live customer support, including phone lines and live chat, investigating and resolving concerns in a timely manner Coordinate facility maintenance and repair requests with store leadership as needed 1–3 years of retail operations, customer service,
or inventory management experience in a leadership or supervisory capacity ~ Experience with inventory processes, including cycle counts and stock management ~ Strong customer service and problem-solving skills ~ Proficiency in POS systems and Microsoft Office applications ~ Experience with Storis and SharePoint is considered an asset ~ High School diploma/GED required; post-secondary education in business, retail operations, or a related field is an asset ~ EQ3 Spirit Committee that promotes community engagement, rewards, and recognition for all employees Surround yourself with a community that supports professional growth and collaboration