Gateway Pet Memorial - Guelph, ON

Pay - $24/hr

Monday - Friday 8 am - 430 pm

Job Overview The Paw Print Studio Lead, reporting into the Ops. Paw Print Manager is responsible for the day-to-day operations of the Paw Print Studio team members and ensuring that all functions are carried out in a safe manner. Other responsibilities include assisting with other operational duties, problem solving, and other additional tasks as assigned.

Duties & Responsibilities

- With direction and guidance from the Paw Studio Manager, oversee the day-to-day activities of the Paw Print Studio to ensure departmental goals, production standards, and quality expectations are consistently met. Ensure adherence to established policies, procedures, and service systems.
- Hands-On Work: Actively participate in all aspects of paw print production, including but not limited to: glazing, latexing, pressing contours, painting and dremmeling paw prints, shaping and sanding prints, spray painting, operating the pug mill, loading/unloading kilns, troubleshooting equipment, silicone molding, and locating backup materials. Provide coverage and support across different workstations as needed.
- Process Knowledge & Cross-Training: Maintain a comprehensive understanding of each step in the paw print creation process. Serve as a subject matter expert and promote cross-training within the team to enhance skill diversity and production flexibility.
- Training & Onboarding: Assist in the onboarding and hands-on training of new hires. Provide clear instructions, guidance, and support to ensure new team members understand procedures, safety standards, and quality expectations.
- Team Leadership & Support: Support the Paw Print Studio Manager by monitoring team workflow, providing day-to-day direction, identifying process improvement opportunities, and escalating issues as necessary.



Step in as the main point of contact in the manager’s absence.
- Team Engagement & Morale: Foster a positive and collaborative team environment. Encourage open communication, recognize team accomplishments, and contribute to building a respectful, motivated workplace culture.
- Safety Compliance: Promote a safety-first culture by ensuring all team members are consistently following health and safety protocols. Monitor the work setting for hazards and report or address issues immediately.
- Operational Efficiency: Monitor studio output to ensure production schedules are met. Collaborate with the Studio Manager to identify bottlenecks, recommend operational improvements, and help implement solutions that enhance workflow and product quality.
- Other duties as assigned

Education, Training & Qualifications

- High School Diploma or Equivalent
- One+ years experience in paw print position
- Some level of demonstrated artistic ability preferred
- Demonstrated leadership skills, with a strong focus on operations.

Skills & Abilities

- Demonstration of working independently with minimal supervision, meeting scheduled timelines, and budgets.
- Demonstrated ability to identify key issues and propose practical solutions.
- Demonstrated ability to plan, prioritize, and execute activities and projects.
- Effectively communicate written and verbal
- Strong attendance background and reliability
- High level of integrity and work ethic
- Strong interpersonal skills with the ability to maintain friendly, open relationships with team members within the studio and in other departments/locations.

Working Conditions

- Regular lifting, bending, kneeling, sitting, repetitive motion, hand/wrist/finger motion. Regular lifting/moving 100+pounds.
- Regularly exposed to high noise environments.
- Regularly exposed to high heat/cold environment
- Some weekend work maybe required

Monday - Friday 8 am - 430 pm

📌 Operations Lead (Guelph)
🏢 Gateway Services
📍 Guelph