Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy.

As the global water technology experts, Veolia's Water Tech business delivers on both performance and sustainability by providing innovative products, customized treatment systems, and integrated services that tackle today's environmental challenges. We are seeking a highly motivated Business Operations Improvement Lead for our North American Engineering and Procurement Projects business. Acting as an internal consultant and trusted advisor, this role is critical for leading cross-functional process improvement initiatives that align with our market strategy.

As a member of the Project Operations team, you will focus on wing-to-wing business operations improvement with a lens towards operational excellence, sustainable profit, and delivering ultimate value to our customers. Identify, own, and implement initiatives that improve operational processes all the way through sustained benefits realization, to increase quality and value. Act as an internal consultant to business leaders, synthesizing complex operational challenges into structured, actionable problem statements and solutions.





Work with business and technical stakeholders to establish business cases, project roadmaps and action plans. Facilitate cross-functional, cross-business teams to conceptualize and implement process/tool improvements. Drive operational excellence leveraging LEAN principles and agile delivery models.

Management of improvement initiatives – ensuring valuable alignment with all stakeholders as well as an emphasis on planning, data analysis, positive team relationships & communication. Apply best practices in implementation and change management to ensure adoption of improvements with a focus on impactful results. Ensure proper documentation and training on implemented improvements with a focus on development & maintenance of relevant procedures and controls.

Provide project status updates, feedback and appropriate reporting to stakeholders, Senior and Executive Leadership, utilizing compelling data storytelling and executive-level presentations. Bachelor’s Degree in a related field. ~5+ years of Project Management, management consulting, or strategic advisory experience. ~5+ years of process optimization, operations, change management or business management experience. ~ Proactive, strategic, and creative problem solver with demonstrated analytical skills and a structured approach to problem‑solving (e.g., Ability to take initiative, multi‑task,



rapidly onboard to new business contexts, and manage through ambiguity. ~ Prior experience in a management consulting firm (or an internal strategic advisory role) is highly desirable to bring structured problem‑solving and executive‑level advisory skills to the team. Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI, Excel) Experience with stakeholder engagement strategies, conflict resolution, and managing competing priorities across multiple cross‑functional teams and business units.

Experience in change management methodologies (e.g., At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

We offer challenging and meaningful careers, with competitive benefits and flexible work arrangements. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. CAD$91,000.00 - $102,000.00 .

Artificial

Intelligence (AI) Disclosure: We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position. Applicants are required to be eligible to lawfully work in Canada. immediately; employer will not sponsor applicants for Canadian work authorization (e.g. closed work permit) for this opportunity**** As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. #

📌 Operations Manager - Data Quality Management (Oakville)
🏢 Veolia
📍 Oakville