Set up and manage online data collection questionnaires, including scheduling for in-store representatives Oversee and implement questionnaire updates with the Client Service Team to ensure timely and accurate deployment Conduct regular quality assurance audits and correct data issues Maintain and update the Excel Master Database, including store and product lists Produce and manage weekly and monthly Excel reports for internal teams and clients Identify data discrepancies, communicate findings to program leaders, and implement corrective actions Collaborate with Client Service Team and Shared Services teams on cross-functional initiatives Address and resolve operational issues while balancing customer satisfaction with data quality requirements Contribute to special projects and administrative tasks assigned by management Valid work permit for a minimum of one year from the employment start date (if applicable)
Proficiency in Microsoft Excel Completion of a live Excel skills assessment Previous experience in a retail or merchandising workplace is considered an asset Ability to use a computer, including keyboard and mouse, for prolonged periods Ability to occasionally reach, bend, or stoop to access files or office materials Proficient in managing online data collection and conducting quality assurance audits, with strong capabilities in Microsoft Excel for reporting and data management. Demonstrates effective collaboration with cross-functional teams to enhance operational efficiency and data quality.
Microsoft Excel Proficiency Data Quality Assurance
Questionnaire Management Data Collection Management Quality Assurance Audits Excel Reporting Data Discrepancy Identification Customer Satisfaction Focus Valid Work Permit Data Management #