Transdev Canada is hiring an Operations Manager for our Kelowna location At Transdev, our values Care, Share, Dare, Deliver guide everything we do, and as an Operations Manager, you’ll bring them to life every day through your leadership, decisions, and commitment to safe, reliable service. In Kelowna, you’ll lead a high-performing transit operation with a strong focus on safety performance operational excellence, and people leadership. This role is ideal for a leader who enjoys balancing day-to-day operations with building a proactive safety culture that protects employees, passengers, and the communities we serve.

We’re looking for a hands‑on Operations Manager to lead daily transit operations, support frontline leaders, champion safety initiatives, and ensure reliable service delivery. Lead by example in building and maintaining a proactive safety‑first culture across theoperation. Promote safe work practices and ensure compliance with company policies, legislative requirements, and client expectations.

Coach supervisors and employees on secure behaviours, accountability, and continuous improvement. Manage employee injury claims and return to work programs by liaising with Worksafe BC and internal stakeholders Provide oversight of the safety training program ensuring content, facilitation, and competency validations meet compliance, internal and client requirements. Participate in the site’s Joint Occupational Health and Safety Committee as a management representative Monitor safety performance, identify trends, and implement initiatives that reduce risk and improve operational performance.

Keep daily transit operations moving by overseeing dispatch, service monitoring, and operational coordination. Help ensure service runs on time and operators are set up for success each day. Play a key role in hiring, onboarding, coaching,



and developing employees.

Conduct performance management, coaching, and employee development conversations. Monitor operational performance, investigate incidents, resolve customer concerns, and implement corrective actions. Deliver operational and safety training while reinforcing company standards and expectations.

Contribute ideas and continuous improvement initiatives that strengthen operational performance, safety, and customer service.

Experience conducting incident investigations and implementing corrective actions is an asset. ~ Strong leadership, coaching, and employee development skills. ~ Experience with dispatch, scheduling, fleet operations, or public transit is preferred. ~ Strong communication, organizational, and stakeholder management skills. ~ Valid Class 5 driver’s licence required, Class 2 licence (with air brakes) would be considered an asset. A competitive annual salary between $88,000.00 and $108,000.00 A comprehensive compensation &

benefits package that includes annual bonus, paid vacation, extended health benefits, RRSP & insurance. The ability to have a positive social impact and to serve your local community. Monday–Friday, 40 hours per week. Shifts may vary between day time and evening coverage, due to the nature of transit operations, weekends and on‑call support may be required. Join an international Group strongly rooted in the communities Transdev is an international leader in mobility at the service of communities. We design and operate public transport networks - buses, coaches, trams, trains, shared bikes, ferries, and more - to empower freedom to move everyday thanks to safe, reliable and innovative solutions that serve the common good. It is by taking care of them that we empower people to move forward. By joining forces, Transdev Canada is now the largest multi-modal privately owned transportation company in Canada. #

📌 Operations Supervisor (Evening Shift) (Kelowna)
🏢 Transdev Canada
📍 Kelowna