Order Desk Support - Contract (Internal Only) Department: Digital Fulfillment East (LD) Contract, Full-time, Hourly Contract hourly, full time with an ability to work mornings, evenings, overnight shifts, and weekends. Reporting to the Digital Fulfillment Manager, the Seasonal Order Desk Support is responsible for processing incoming sales orders for picking. The role will be accountable for effectively communicating between internal and external customers to resolve issues with sales orders and fulfill special order requests.

As a Seasonal Order Desk Support, you bring LUSH's Leadership Practices into all elements of your business: Process incoming sales orders as they arrive, preparing them for picking Coordinate with LUSH Customer Care and Digital Fulfillment teams to resolve issues with sales orders in a timely manner Assist the Floor Supervisor, Order Desk Lead, and Team Leads with fulfilling and meeting the daily goals Proficient with MS Office Suite (Excel) Accustomed to working in a highly seasonal, high-pressure work environment Able to effectively communicate with counterparts in other departments and facilities Able to work overnight shifts, some holidays, overtime, and weekends Previous experience processing Sales Orders in a web sales environment Experience with ERP systems is an asset Previous experience or an interest in training and developing staff It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities,



and qualifications required of employees assigned to this job. At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.

Requests for accommodation can be made at any stage of the recruitment process.

Lush Cosmetics North

America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in allyship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with. #

📌 Order Desk Assistant - Contract (Toronto)
🏢 Internal Job Board
📍 Toronto