The salary range for this position is CAD $33.49 - $35.31 / hour The salary range for this position is CAD $33.49 - $35.31 / hour We are hiring a Casual Outreach Support Worker, Community Mental Health to join our team in Surrey, B.A career with Fraser Health will offer you the prospect to be a part of a dedicated team of professionals in a dynamic and rewarding health care environment.

We offer a competitive compensation and benefit package, including comprehensive health benefits coverage. Reporting to the Care Coordinator, as a member of a Mental Health & Substance Use Services (MH&SUS;) multidisciplinary team, the Outreach Support Worker provides outreach community based support services, assists in mental health and substance use treatment, provides life skills training, coaching, advocacy and support to clients experiencing mental health, behavioral, and developmental problems and to their caregivers/families, in accordance with an established plan of treatment/care. Motivates, assists, and instructs clients with the activities of daily living, reports clients' progress and condition, including reactions to medications.

Observes, interviews and assesses client behavior to identify problems and needs, soliciting client feedback, inquiries, and complaints; develops short-term strategies to deal with various situations. Documents the care requested and progress made in the communications books; Reports regularly to the multidisciplinary team on the condition, behaviour, performance, progress, and care needs of clients and their caregivers/families. Provides support services, coaching and behavior modeling for the client and their caregivers/families to assist with the development of physical, social, emotion and life-skills, including all activities of daily living, interpersonal skills, meal planning and preparation, and household and budget management.

Consults and works cooperatively with community agencies and families to maintain coordination in the service and treatment process.



Acts as an advocate for the client in dispute situations by responding to and/or coordinating response to problems regarding landlord-tenant issues, financial assistance, or accessing community resources and housing, and developing workable solutions that meet the needs of the client. Observes and supports individuals in appropriate medication management, in accordance with the plan of treatment/care and established policies and procedures.

Observes and monitors clients in accordance with plan of treatment/care, assesses and responds in potential emergency or crisis situations in accordance with established procedures i.e. call 911. Provides feedback and recommendations to the treatment/care plan, including strategies to resolve situations, and referring for professional intervention, as required. Documents client progress to maintain permanent record of client activity according to established methods and procedures.

Participates in providing substance use treatment, home finding and general housing support (moving, packing, cleaning), individual and personal care services. Maintains an awareness of community resources, including health care services, social, economic, recreational, employment, and educational services and resources, and other agencies and shares that information as required. Participates in and supervises social and recreational activities as required.

Teaches, demonstrates, models, and supports home maintenance and household management methods. Provides basic information to clients related to activities of daily living, e.g. housekeeping, yard maintenance, meal planning, and preparation, grocery shopping, and managing monthly living expenses.



Ensures a safe and healthy working environment by observing universal precautions and infection control procedures; Participates in staff meetings, quality improvement initiatives, committees and in-services, and maintains up-to-date knowledge through involvement in work-related continuing education, as required.

Provides direction to volunteers and assists with orientation of new staff and education experiences of students, as well as sharing expertise with other members of the team, as required. Grade twelve (12) plus successful completion of the Community Mental Health Worker Certificate or Social Services Worker Diploma and two (2) years' recent related experience, or an equivalent combination of education, training and experience.

Valid

Class 5 BC Drivers Licence and access to personal vehicle with appropriate business insurance coverage. Knowledge of legislation such as the Mental Health Act and the Guardianship Act. Knowledge of available programs, their interrelationships, and their function in delivering care in the community. Ability to communicate effectively both verbally and in writing. Ability to prioritize and organize client demands made and care needs.

About Fraser Health Fraser

Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force.

Fraser

Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Together, we are the heart of health care. Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor #

📌 Outreach Support Worker (Temporary) (Vancouver)
🏢 Fraser Health Authority
📍 Vancouver