SANSOM EQUIPMENT LIMITED has been a leading distributor and service provider for pumps, generators, blowers, valves, VFDs and packaged engineered systems for industrial and municipalapplications across Eastern Canada since 1964. We are seeking an Office Administrator to join our Mount Pearl team. Reporting to the Branch Manager, this role will provide administrative and operational support to the Mount Pearl branch, with a particular focus on service administration, customer support, safety compliance, warranty and equipment registrations, and general office coordination.

Provide day-to-day administrative support to the Mount Pearl branch, including answering calls, responding to inquiries, maintaining customer accounts and coordinating office requirements. Provide administrative support to the Service Department, including processing service orders, estimates, purchase orders, customer purchase orders, and related documentation in NetSuite. Coordinate service-related requirements including travel, accommodations, equipment shipments, materials, and other job-related arrangements, while supporting technicians and service staff as required.

Coordinate and maintain service contracts, equipment registrations, warranty claims, and close-out documentation, including Kohler and MAN registrations and warranty submissions. Maintain accurate records and documentation for completed jobs, including equipment registrations, manuals,



and customer documentation. Support branch and company-wide safety initiatives, including maintaining safety records, training matrices, manuals, inspections, and compliance documentation.

Assist with COR certification audits and maintain required WHSCC, insurance, and other safety and compliance documentation, including online platforms such as Avetta and CBRE. Maintain office supplies, coordinate building maintenance, and organize staff meals, training sessions, and branch events. Maintain and update internal spreadsheets and administrative tracking systems to ensure accurate and up-to-date information.

Provide general administrative and operational support to the Branch Manager, Service Manager, and other branch personnel as required. Post-secondary education in Business Administration, Office Administration, or a related field would be considered an asset. ~2–5 years of experience in an administrative, office coordination, service administration, or similar role. ~ Ability to work collaboratively with service technicians, management, customers, vendors, and other branch personnel. Medical and dental benefits.

SansomEquipment Limited values diversity and is proud to be an Equal Prospect Employer. We are committed to the principles and practices of employment equity and encourage all qualified individuals to apply. #

📌 Overnight General Office Clerk (Mount Pearl)
🏢 Sansom Equipment
📍 Mount Pearl