TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

TELUS Health offers comprehensive services in absence, disability, and workers' compensation management, helping employers achieve improved health and productivity outcomes for their employees. Our services encompass absence reporting, proactive case management, and effective return-to-work support, covering a variety of employee health risks and conditions, whether related to physical, mental, social, or workplace health. With 2 million lives supported by our team, we are proud to be Canada's leader in this field and a significant growth engine for TELUS Health's continued expansion in the United States.

Our industry-leading technology and highly skilled case management expertise help employees navigate the complexities of the health care system and remove barriers for returning to work. Additionally, our National Workers' Compensation team, comprised of preventionists, case managers, appeal specialists, paralegals, lawyers, actuaries, and financial experts, provides proactive, strategic guidance in all areas of employee health, safety, and wellbeing. This integrated approach enables our clients to achieve the best outcomes in mitigating risk, maximizing savings, relieving administrative burden, and empowering employees, while ensuring compliance with federal, state, and municipal regulations, as well as company-specific policies.

Our Worker Compensation Case





Managers are responsible for assisting employees and employers when the employee is off work, or at risk of being off work for either occupational or non-occupational health reasons. Worker compensation Case Managers work with a talented and collaborative group of professionals, in a dynamic role that provides ongoing learning and career development opportunities in absence and disability management. Guide clients through the process of continuous improvement aimed at reducing the impact of occupational injuries on their organizational and financial performance; Help expand the services offered to clients by proposing solutions to improve OHS management practices and performance (training sessions, medical assessments, prevention, legal services, outsourcing, ergonomics, etc.) Ontario Law Society Paralegal License in good standing is a MUST HAVE requirement. ~5+ years comprehensive experience in Disability Case Management and/or Occupational Injury Case Management or combination of experience and specialized education ~ Background education/course work in any of the following fields: occupational health, rehabilitation, legislation related to disability management, helping relationship skills, mediation, human resource management, disability insurance, industrial relations, business administration,



psychological and workplace factors in disability would be an asset ~ Registration or professional status within the disability management or professional health sector would be an asset ~ Strong communication skills with exceptional customer service focus ~ Robust computer skills including full proficiency with Microsoft Office Suite and exposure to Microsoft Teams and SharePoint Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family Flexibility to work in-office, virtually or a combination of both Generous company matched pension Opportunity to give back to communities in which we work, live and serve Career growth and learning & development opportunities to develop your skills We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

📌 (Paralegal) Case Manager, Worker's Compensation (Toronto)
🏢 TELUS Health
📍 Toronto