Description

Position Summary

Under the direct supervision of the Manager, Food & Beverage, this position is responsible for serving the guests, in a restaurant, buffet operation, or other areas. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Excellent Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

- Greets guests by name wherever possible
- Escorts guests to a table when applicable; presents menus; informs guests of daily specials
- Explains how various menu items or beverages are prepared
- Takes the guest orders; makes recommendations
- Serves the guests; checks to ensure satisfaction
- Prepares food and beverages if applicable
- Resolves guests' issues or asks management for assistance
- Presents bill upon request; takes payment in the absence of a cashier
- Cleans tables or counters; removes dishes; re-stocks where applicable
- Performs opening or closing duties as required
- Counts cash float at end of shift when applicable




- Covers other servers' sections when required
- Exercises good judgment when serving alcoholic beverages
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed

Education and Qualifications

- High School Diploma
- Minimum 1 year serving experience effective and service-oriented communication
- POS experience an asset
- Smart Serve Certification required (or ability to obtain)
- Ability to successfully obtain a Gaming registration with the AGCO
- Ability to exceed internal and external customer expectations through timely,

Work Environment Considerations

- Regular casino, restaurant or bar environment, standing and walking for long periods of time, some exposure to noise, odors; lifting, carrying, pushing, pulling, bending, stretching, lifting, carrying, pushing, pulling, bending, stretching, non-traditional work hours

📌 Part Time F&B Server (Belleville)
🏢 Great Canadian Casinos
📍 Belleville