The Shelter Support Worker will work as part of a team to provide practical support and advocacy to service users from a client-centered, trauma informed, harm reduction and anti-racist, anti-oppressive perspective.
KEY RESPONSIBILITIES:
- Monitor and interact with residents on all shifts, acting as part of the case management team and participating in the development and implementation of individualized case plans
- Maintain security of residents and buildings on all shifts
- Perform essential residential functions, e.g., intake, documentation and records and reporting
- Communicate with members of the case management team on issues regarding residents stays
- Process information, both written and by computer
- Communicate with manager, team and a variety of community resources
- Work with, and provide direction to, volunteers and students, providing support and instruction to ensure policies and procedures are followed
- Work safely, identify any health and safety concerns and report to management,
and follow Mission Services’ workplace health and safety policies and procedures at all times
- Other duties as required to ensure the continuation of services to residents
QUALIFICATIONS:
- Successful candidates will hold at minimum a diploma in Social Service Work, Addictions or degree in Social Science
- Understanding of addictions issues and/or crisis shelter operations
- Solid interpersonal skills
- Must be able to work independently and effectively as part of a team
- Excellent written and verbal communication skills
- Computer-literate; familiar with Microsoft Office
- Knowledge of workplace health and safety
- Committed to upholding the organization’s mission, values and standards
- Second language is an asset
HOURS OF WORK:
- Weekends only
- Both Saturdays and Sundays from 7:00 PM to 7:00AM (required to be at work 15 minutes before scheduled shift time to participate in shift change)
- Required to work minimum of 24 hours per week
REQUIREMENTS:
- Police Vulnerable Sector Check
- Two-Step Tuberculosis Skin Test
COMPENSATION:
Hourly starts at $24.13 per hour
📌 Part-Time Shelter Support Worker (Canada)
🏢 Mission Services of Hamilton
📍 Canada
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