Position

Parts Advisor

Status

Full-time

Dealership

OpenRoad Honda Burnaby

Department

Parts

Benefits

- Opportunity to work with a variety of OEM brands including Acura, Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes‑Benz, MINI, Porsche, Rolls‑Royce, Subaru, Toyota, Volkswagen
- Amazing incentives including discounted vehicle purchasing program, boot allowance, employee referral program
- Internal and external training and development opportunities for skill development and growth
- Being part of a cooperative, friendly and progressive work‑culture with an emphasis on transparency, innovation, relationships and empowerment
- Comprehensive extended health and dental plan, tailored around associate wellness
- Recognition and engagement events

ROLE & RESPONSIBILITIES

- Provide excellent customer service and interact with guests and wholesale customers.
- Be familiar with the process of ordering and arranging parts and setting up delivery as required.
- Maintain minimum levels of parts and supplies through data processing records and visual inspection, initiate purchase requests as appropriate to maintain minimum parts inventory.
- Look up stock numbers and prices in the system.
- Advise customers on the substitution or modification of parts when an exact replacement is not available, and answer any questions or concerns.
- Maintain systemized storage facilities ensuring proper security for parts and tools.
- Maintain a comprehensive record system on parts, tools, issuing accounts, and analysis records for quality control and warranty.




- Take periodic parts‑room inventory and establish minimum supply levels on the basis of operational needs; advise supervisor of obsolete parts for turn‑in.
- Issue parts on the basis of requisitions submitted by technicians.
- Work to improve CSI and general customer satisfaction in accordance with the OpenRoad philosophy.
- Maintain parts and parts room in a clean and orderly manner.
- Must follow company safety policies and practices and immediately report any and all accidents to a manager or supervisor.
- This position will be expected to perform other duties as assigned by management.
- OpenRoad reserves the right to modify this as business needs require.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

- Excellent customer service skills.
- Working knowledge of automotive equipment, parts and accessories, and the ability to operate assigned equipment safely.
- Current knowledge of local sources of supply.
- Knowledge of techniques for receiving, storing, and issuing parts and supplies.
- Ability to maintain records and prepare reports using a computerized equipment maintenance system.
- Ability to work cooperatively with all levels of the organization.
- Ability to communicate with others and to assimilate and understand information in a manner consistent with the essential job functions.
- Ability to make sound decisions in a manner consistent with the essential job functions.
- Valid British Columbia driver’s license.

We are an equal opportunity employer that embraces diversity.

📌 Parts Advisor- OpenRoad Honda Burnaby (Vancouver)
🏢 OpenRoad Auto Group
📍 Vancouver