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Premier Truck

Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. Who is Premier Truck Group?

Premier Truck

Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America.

We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it. Medical, Dental, and Vision Insurance Life Insurance Paid Holidays and Paid Time Off Training Parts Counter Sales Responsibilities: Assists all “self-service” retails customers in accurately selecting required parts, suggest companion requirements, offer specials, and ensures that the customer is exposed to all available options and alternatives Retrieves (pulls) purchased parts from inventory or if the requested parts are not in inventory determines availability, prepare parts requisition, and submit order as required.

Answers phone calls, providing price quotes and other information to customers Assists outside sales representatives with their orders Orders parts not in stock for required repairs in accordance with company policies Obtains credit authorization as required and in accordance with company policies Ensures all cash, credit, charge, purchase order, invoice and tax-exempt sales are processes in accordance with company policies Issues credit for parts returned, in accordance with company policies. Displays parts attractively to generate sales Replenishes assigned inventory daily Maintains inventory on shelves and in bins by reporting items needing to be reordered, identifying any discrepancies in stock levels,



and returning unsold items to stock Assists in maintaining a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the “self-service” customer Provides recommendation on pricing parameters in each category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty Assists in inventory control to achieve maximum turnover in accordance with goals Monitors and makes recommendation on how to adjusts inventory to minimize obsolescence of parts in inventory Ensures that all parts are tagged so that the dealership recovers credit from the factory Conducts inventory control activities and audits as directed by Supervisors Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers. Follows up on customer concerns and complaints promptly Escalates any complaints to Parts Department Manager as needed Establishes and maintains good working relationships with other service drive departments and the sales department Establishes and maintains positive working relationships with “self-service” retail customers and wholesale customers to encourage repeat and referral business Completes all documents, forms, and reports in accordance with company policy Uses proper safety equipment and acts in accordance with company policies, local, state and federal regulations Ensures that the work areas and customer waiting area are kept clean Upholds the company’s non-disclosure and confidentiality policies and agreements Maintains a professional appearance for self in accordance with company policy Attends pertinent training on request Parts Counter Sales Requirements: ~ Excellent customer service skills ~2 years’ experience in a truck/Car dealership environment (preferably in counter sales) ~ High school diploma or the equivalent and one-year related experience or equivalent combination of education and experience. $24-$27 hourly PTG is committed to fostering an equitable, inclusive and accessible environment where all employees and customers are valued, respected and supported. #

📌 Parts Department Professional (Windsor)
🏢 Premier Truck Group
📍 Windsor