Patient Care Coordinator - Advanced Imaging Posted Wednesday, August 26, 2026 at 8:00 AM | Expires Friday, September 11, 2026 at 7:59 AM Welcome to MIC Medical Imaging! At MIC, our uncompromising commitment to excellence in diagnostic imaging, coupled with our investment in technology and quality patient care, instills confidence in patients and physicians across the communities we serve. We are an innovator in the healthcare industry, a recipient of the consumer choice award for business excellence, and a talent destination for over 500 team members.

Our staff are passionate about improving the healthcare journey for patients and their family members, and proudly support local organizations working towards the same goal. MIC is looking for a Patient Care Coordinator to join its advanced booking department out of our Century Park location.

An Advanced Imaging Patient Care

Coordinator is responsible for coordinating and scheduling examinations across MRI/CT/PETCT. Working collaboratively with patients, referring doctors, radiologists, technologists and administrative teams, they coordinate protocol review and support exam readiness to ensure exceptional patient experience. Permanent full-time Hours: 6:45am - 5:00pm, possible evening and weekends.

Appointment Requests : Receive and process imaging referrals from multiple sources including contract partners and private-pay imaging.

Interdisciplinary Communication : Communicate effectively with referring offices, radiologists, technologists, and internal teams to support accurate scheduling and continuity of care.



Scheduling CT/MRI/PETCT examinations for private pay patients and contract partners according to established protocols and clinical requirements.

Phone Calls: Receive calls from patients, physician offices, and referral sources.

Billing and Contract Services: Ensure contract-specific requirements, pricing structures and billing processes are followed accurately. Quote and process payments and maintain accurate billing documentation.

Health Records: Compliance & Confidentiality: Adhere to policies regarding patient confidentiality and data protection. One to two years of experience as a call centre/booking agent or medical receptionist, preferably within a diagnostic imaging environment.

Medical Office

Assistant certification is considered an asset. Demonstrated patient-centred customer service approach, with the ability to exercise patience, empathy, respect, discretion, and professionalism in all interactions. Proficiency with computers, electronic booking systems, and general office software, with the ability to learn and adapt to new technology and scheduling platforms.

Ability to work effectively as part of a team and collaborate with clinical, operational, and administrative staff to support effective workflow and continuity of care. Knowledge of medical terminology, particularly radiology and diagnostic imaging terminology such as CT, MRI, ultrasound, X-ray,



and related examinations, is considered an asset. Demonstrated understanding of, and commitment to, patient confidentiality, privacy, data protection standards, and applicable healthcare regulations.

MIC Medical Imaging is Canada’s largest radiology partnership, with more than 100 radiologist physicians and over 500 technologists and support staff. MIC serves the greater Edmonton area, offering a wide range of diagnostic imaging services, including x-ray, ultrasound, MRI, CT, and more. MIC Medical Imaging Radiologists play an essential role in 17 Edmonton area hospitals and community health centres.

We are proud to extend the same expert level of diagnostic imaging to practitioners and patients through our 15 community‑based clinics in Edmonton, St. We boast the largest group of sub‑specialized radiologists in the province, unique work environments, state‑of‑the‑art equipment, learning and development training, career advancement opportunities, and more. MIC is committed to supporting local organization such as the United Way, Mercy Ships F lexible work commitments to accommodate life changes (i.e. full time, part time, casual) C omprehensive health and dental coverage E mployer-sponsored pension program (RPP) P rofessional learning and development opportunities S upports to improve the physical and mental health of our employees R ecognition events including an annual staff holiday party, site celebrations, and social events for staff and their families.

MIC Medical Imaging is an equal opportunity employer committed to diversity in the workplace. #

📌 Patient Care Coordinator - Advanced Imaging (Edmonton)
🏢 Mic
📍 Edmonton