Be part of the compassionate team at the Regional Fertility Program in Calgary as a full-time Patient Concierge and Receptionist for a 12-month temporary contract. You will ensure patients feel welcomed and supported at every step. This position requires a friendly and organized individual who enjoys working in a clinical workplace.
As the Patient Concierge, you will handle patient check-ins, manage EMR records, and assist with various administrative duties that enhance patient experience and clinic efficiency. Key Responsibilities:
- Greet and assist patients throughout their visits
- Update and maintain accurate patient records
- Schedule appointments and communicate reminders
- Process payments and reconcile financial reports
- Create a respectful and calm waiting room atmosphere
Requirements:
- High school certificate; post-secondary study is a plus
- Certification in Medical Office Administration is advantageous
- Robust time management and organizational skills
- Computer-savvy with fast typing abilities
- Enthusiasm for learning and professional growth
Join a dedicated team in providing exceptional care during patients' fertility journeys.