Career Opportunities with Raleigh Orthopedic Clinic A great place to work.

Patient Services Representative - Full time Position - Garner and Wakefield Locations

We’re seeking a detail-oriented and highly personable Patient Services Representative to join our team at our Garner Urgent Care. This role is vital to ensuring a seamless experience for every patient from the moment they walk through our doors.

Key Responsibilities

- Greet patients and visitors with warmth and professionalism
- Accurately collect and input patient information into the electronic health record system
- Verify insurance coverage and obtain necessary authorizations
- Handle incoming calls and front desk correspondence
- Collaborate with clinical and administrative staff to provide outstanding service

What You Bring

- Exceptional attention to detail and accuracy




- Commitment to delivering top-tier customer service
- Ability to thrive in a fast-paced environment while juggling multiple tasks
- Ability to build and maintain positive, effective working relationships with co-workers, providers, and patients
- At least 1 year of experience in a medical office setting is required

Schedule

- Three 13-hour shifts with weekend coverage as needed
- Full medical, dental, and vision coverage with FSA and HSA options
- Retirement plan with employer contributions
- Company-paid life insurance
- Paid Time Off program

Compensation

- $17.50–$23.50 per hour, based on experience

📌 Patient Services Representative - Urgent Care (Raleigh)
🏢 Raleigh Orthopaedic Clinic
📍 Raleigh