Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to to a personal choice rooted in self-expression. Mejuri meets customers where they are—online, in app, and through a growing global retail footprint of 58+ stores worldwide. Mejuri is also deeply committed to doing things the right way, with responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long-term vision.

Job Overview The People Operations Specialist owns the operational infrastructure of Mejuri's People function: the lifecycle events, data, and requests our stores, Fulfilment Centre, and corporate teams depend on daily. You'll manage onboarding, offboarding, role changes, leaves of absence, and employee data updates end to end, and own the People ticketing queue as the first point of contact for requests that don't require a Business Partner or specialist. You'll administer programs including benefits, ESOP, time off, and the employee discount program, and work daily inside HiBob, ADP Workforce Now, Storeforce, Yoobic, and Google Workspace to keep data accurate across systems.

You'll partner closely with Payroll to resolve discrepancies at the source, report to the Senior Manager, People Programs, and collaborate regularly with People Business Partners, Talent Acquisition, Learning & Development, Retail Operations, IT, and Finance. You're the person stores and corporate teams count on to get these right and on time. Payroll accuracy — Confirm employee data transmits correctly to Payroll, and resolve discrepancies at the source rather than downstream.

System integrity — Maintain data integrity across HiBob, ADP Workforce Now, Storeforce, Yoobic, and Google Workspace, escalating breaks with a proposed fix, not just a symptom report. You're expected to build things that work and document them cleanly, not write production software. Reporting — Keep core People data, including headcount, attrition, and lifecycle metrics, accurate and rapid to pull,



and maintain a live dashboard on service volumes and error rates.

Program delivery — Support the design and rollout of People programs, including performance reviews and engagement surveys, managed against a workback schedule and a documented DARCI. Cross-functional work — Work with People Business Partners, Talent Acquisition, Learning & Development, Payroll, Retail Operations, IT, and Finance to turn program ideas into something that runs.

People

Operations experience — Demonstrated experience in People Operations, HR administration, HRIS, or a comparable operational role. HRIS fluency — Hands-on experience configuring and maintaining data inside an HRIS. similarly complex, customizable databases transfer well. A track record of building things that stick — An automation, report, process, or tool that other people still rely on.

Google Apps

Script or AI tooling experience is an asset; Analytical rigor — You can pull, clean, and present data without someone checking your work, and you notice patterns others miss. Advanced spreadsheet skills — High proficiency in Excel or Google Sheets, including formulas, pivot tables, and charts, with the discipline to handle large volumes of data accurately. Comfort with ambiguity — Proven ability to move projects forward while running the day-to-day, navigating undefined situations and proposing solutions before being asked.

We're building an AI-fluent organization. We welcome candidates at all stages of their AI journey — what matters is curiosity, a willingness to learn, and an openness to working alongside AI tools as part of how we do our best work.



A minimum of four weeks vacation, plus personal days and three religious/cultural observance days. ~ A hybrid work model for all corporate roles ~‘Mejuri Passport’ which allows employees who meet specific criteria to work in other locations for one month per year. ~ Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees.

Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees. Please note that these benefits apply to full-time employees. 3 days in office 2 days remote At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they are at home or in the office. This position requires in office work 3 days a week and remote work 2 days a week.

Our office is located at 60 Bloor Street W, Toronto. At Mejuri, we use AI-assisted tools as part of our recruitment process to help screen and assess candidate applications. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things—together.

Our strength comes from each team member's dedication to embracing and embodying these Values daily. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. CUSTOMER OBSESSED | Get close to the customer and prioritize them in our decisions FIND A WAY | Seek simple, creative solutions, and act fast TEAM FIRST | Value team success over personal ego Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

📌 People Operations Specialist New Toronto
🏢 Mejuri
📍 Toronto