Serve as the technical configuration lead for AI-enabled People Services solutions Translate business requirements, user stories, and product roadmap priorities into configuration designs, technical solutions, and platform enhancements Design, configure, and optimize AI-enabled capabilities within Workday and related platforms Evaluate emerging Workday AI capabilities and recommend opportunities to improve employee and manager experiences Act as a subject matter expert for Workday AI products and capabilities Lead configuration design discussions, solution reviews, and technical impact assessments Partner with Product Leads, Business Analysts, Architects, Developers, and Test Leads throughout delivery Analyze current-state processes and identify opportunities for automation, simplification, intelligence, and self-service Design and configure workflows, business processes, integrations, decision logic, automation, and AI-enabled experiences Participate in backlog refinement, sprint planning, estimation, and delivery planning Develop and maintain technical documentation, configuration standards, design decisions, support materials, and implementation guidance Assess upstream and downstream impacts across HR processes, data, security, reporting, integrations, and employee experiences Support release planning, testing, defect triage, production validation, and continuous improvement Partner with privacy, security, compliance, risk, and architecture teams on enterprise standards and governance Provide technical leadership, coaching, and mentorship Monitor industry trends, vendor roadmaps, release notes, and emerging AI innovations Help shape responsible, practical, and human-centered AI adoption across HR 7+ years of progressive experience configuring, implementing, or supporting Workday solutions in a complex enterprise setting ~ Deep expertise in Workday configuration, including business processes, security, calculated fields, condition rules, notifications,



and related platform capabilities ~ Experience leading complex solution design and configuration initiatives involving multiple stakeholder groups and business functions ~ Strong understanding of HR processes, employee lifecycle events, HR service delivery, and employee experience principles ~ Experience translating ambiguous business requirements into scalable technical solutions and configuration designs ~ Experience leading technical discussions with business stakeholders, architects, product teams, and technology partners ~ Strong communication skills with the ability to explain technical concepts to non-technical audiences ~ Experience working in Agile delivery environments and supporting cross-functional product teams ~ Proven ability to manage competing priorities and navigate ambiguity ~ Experience configuring, designing, supporting, or evaluating Workday AI or Agentic AI capabilities, Workday Assistant, Workday Developer Agent, Workday Business Process Optimizer Agent, Workday Extend, Flowise, Microsoft Copilot, AI-powered workflow automation, prompt design, orchestration, knowledge grounding, or AI-enabled self-service solutions ~ Post-secondary education in Information Technology, Human Resources, Business, Computer Science, or a related field is listed as an asset/nice to have Demonstrates extensive expertise in Workday configuration and AI-enabled solutions, with a strong focus on translating business requirements into scalable technical designs. Proven ability to lead cross-functional teams and drive continuous improvement in HR processes and employee experiences.

Workday

Configuration AI-Enabled Solutions HR Process Optimization Agile Delivery Technical Leadership ATS Optimization Keywords Workday Configuration Calculated Fields AI-Powered Workflow Automation HR Service Delivery Agile Methodology Technical Documentation Workday AI Workday Assistant Workday Developer Agent Workday Business Process Optimizer Agent Workday Extend Microsoft Copilot #

📌 People Services AI Solutions Lead (Ontario)
🏢 Jobtailor
📍 Ontario