Elevate your career with Performance Auto Group as a Customer Experience Coordinator, where your role is critical in delivering top-notch customer service. Handle service appointments and client interactions with professionalism and care.

At Performance

Collision, you'll be part of a dynamic team, ensuring each customer enjoys a great experience.

Responsibilities include managing service inquiries, coordinating appointments, and analyzing client needs to provide the best solutions. Your capability to work under pressure and maintain a positive approach will significantly impact our guests' satisfaction. Key Responsibilities:

- Coordinate service appointments and insurance communications
- Manage vehicle intake and delivery effectively




- Remind customers about scheduled appointments
- Assist the Body Shop by providing administrative support
- Deliver exceptional service through effective communication

Requirements:

- High School Diploma or GED is required
- 1-2 years of relevant customer service experience preferred
- Valid Ontario Driver's License with a good record
- Solid attention to detail and multitasking abilities
- Proficiency in Google Workspace is beneficial

Join Performance Auto Group to be part of a trusted name in the automotive industry, providing premium support to customers.

📌 Performance Auto Group Customer Experience Coordinator (St. Catharines)
🏢 Performance Auto Group
📍 St. Catharines