Manager Franchise Performance Reporting to the Director, Franchise Performance (DFP), the Manager Franchise Performance (MFP) oversees operations and growth of multiple franchise locations within a specified territory. The MFP manages franchisee relationships, communicates strategy, and partners with franchisees to drive restaurant performance and profitability across the portfolio, ensuring compliance with brand standards and key performance indicators.

Drive Performance

Foster positive relationships with franchisees, serving as a business consultant and advisor in operations, finances, and business execution. Assess restaurant performance against policies and procedures, analyze sales and cost data, and provide tailored guidance for improvement. Provide operational and food safety guidance during monthly visits, ensuring consistency with brand policies.

Building Relationships

Guide franchisees on operations, recent product implementation, openings, and ownership transfers to drive sales growth. Coach, counsel, influence, and motivate franchisees on a portfolio level,



building productive relationships across multiple communication channels. Participate in designated training programs and scheduled sessions to enhance knowledge and obtain buy-in from franchisees.

Bachelor’s degree or equivalent experience with 5+ years in multi-unit management. ~ Certificate programs in Franchise Management, Food Safety, Hospitality, or related areas are a plus. ~High quality, integrity, and problem-solving abilities. ~ Proficient in financial analysis, data interpretation and Microsoft Office, SmartSheets, and FranConnect. ~ Willingness to travel regionally, evenings and weekends. ~ Competitive Bonus Company Holidays Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions. #

📌 Performance Analysis Manager (Toronto)
🏢 The Subway HR Team
📍 Toronto