Join TEEMA as a Desktop Performance Analyst in Edmonton, Alberta, specializing in troubleshooting and optimizing Windows 10/11 workstations. Bring your expertise in diagnosing performance issues to enhance user experiences. In this senior-level position, you'll focus on analyzing and resolving inconsistencies in Windows 10/11 environments.

Your hands-on experience in desktop support will allow you to perform root-cause analyses, compare configurations, and recommend effective solutions. You'll be responsible for investigating user profile issues, software installations, and hardware configurations. Key Responsibilities:

- Analyze and troubleshoot Windows 10/11 workstation performance
- Conduct hands-on root-cause analysis of issues




- Investigate endpoint configuration and software impacts
- Document findings and present recommendations to the tech team
- Assist with endpoint decommissioning as required

Requirements:

- Robust experience with Windows 10/11 desktop support
- Senior-level troubleshooting expertise (Tier 2-3)
- Knowledge of OS upgrades and endpoint configuration
- Ability to investigate issues independently
- Excellent communication skills for technical documentation

Utilize your analytical skills to enhance the performance and reliability of endpoints at TEEMA in Edmonton.

📌 Performance Analyst for Windows 10/11 (Edmonton)
🏢 TEEMA
📍 Edmonton