PR and Communications Manager – Toronto, ON Marketing Full time Marketing and Communication PR and Communications Manager Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees.

The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Every day, we give people all around the world the opportunity to experience something really amazing – travel! To learn more about Flight Centre Travel Group please click HERE We're looking for a PR & Communications Manager to join a high-performing team and help elevate several travel brands, including Flight Centre and Corporate Traveller.

This role blends strategic communications, media relations, content creation, and storytelling to position Flight Centre Travel Group as a leading and trusted voice in travel. You'll create compelling narratives that drive earned media coverage, generate website traffic, and influence conversations across traditional media, digital channels, and emerging AI-powered platforms. Support strategic PR and communications initiatives across multiple travel brands, including Flight Centre and Corporate Traveller Write press releases, key messages, briefing notes, executive talking points, and thought leadership content Lead the development of owned content including travel reports, trend stories, and data-driven narratives Create content designed to generate earned media coverage and drive website traffic Identify timely storytelling opportunities using booking data, consumer insights, industry trends, and business priorities Support executive profiling, speaking engagements,



and external positioning efforts Manage day-to-day press office operations in partnership with PR agency partners Coordinate communications campaigns across brands, agencies, and internal stakeholders Support issues management and reactive communications activities as required Track and report on media coverage, share of voice, content performance, and campaign effectiveness Help optimize content visibility across traditional media, search, and AI-powered discovery platforms Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive. 5+ years of experience in PR, communications, journalism, media relations, or related fields ~ Experience working in agency, in-house, newsroom, or media environments ~ Exceptional writing, editing, and storytelling skills ~ Experience developing owned content programs such as travel reports, data stories, and trend-based narratives ~ Understanding of how content is discovered across traditional media, search engines, and AI-powered platforms ~ Experience managing high-volume communications activity across multiple brands or stakeholders ~ Strong judgment and decision-making skillsAbility to manage reactive communications and issues management situations with confidence ~ Self-starter with strong ownership and stakeholder management skills ~ Passion for travel, media, communications, and storytelling ~ CPRS or IABC accreditation is considered an asset ~ Journalism experience is considered an asset ~ Fluency in both French and English is required Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering – You'll have to experience it to believe it!

Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

Personal connections:



We are a big business founded on personal relationships. Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. We are strongly committed to supporting every single employee in their professional and personal development.

Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year. Generous paid time off policy Travel perks/discounts National/International Award Nights and Conferences Group perks including extended health care, dental and vision, gender affirming care, fertility care Insurance including life, AD&D;, critical illness, long term disability Employee Assistance Program Global career opportunities in a network of brands and businesses As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers.

Flight Centre Travel

Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society. We are committed to providing a barrier-free pathway throughout our recruitment process.

Please advise us about accommodation needs at any point by contacting our Recruitment Team at [email protected], FCTG Mexico: Member of the Global Inclusion Index (2023–2025) Newsweek: America’s Greatest Workplaces for Diversity (2024) Inclusive Travel Finalist (2025) Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025) 2026 Disability Index®: World’s Top Disability Inclusive Business #

📌 PR AND COMMUNICATIONS MANAGER - TORONTO, ON
🏢 Flight Centre Travel Group Canada
📍 Toronto