Elevate your career at Princess Auto as a Bilingual Contact Centre Associate, focusing on delivering top-notch service in both English and French.

Experience a supportive work environment with flexible scheduling. In this pivotal role at our National Contact Centre, you will assist customers by processing their orders and addressing inquiries via multiple channels. Your problem-solving expertise and product knowledge will enable you to provide tailored solutions while ensuring accurate customer data management. This position highlights teamwork, integrity, and a commitment to exceptional service. Key Responsibilities:

- Process incoming customer orders efficiently
- Respond to inquiries in French and English
- Maintain accurate database records for customers
- Share product insights with customers effectively
- Work collaboratively with team members

Requirements:

- Fluent in French and English (written and oral)
- Proven problem-solving abilities
- Desire to master product knowledge quickly
- Robust interpersonal and teamwork skills
- Honest and respectful communication is essential

Contribute to customer satisfaction and strong relationships at Princess Auto while utilizing your bilingual expertise.

📌 Princess Auto Bilingual Contact Centre Associate (Winnipeg)
🏢 Princess Auto
📍 Winnipeg