Product Delivery, Senior Manager (Toronto)

Product Delivery, Senior Manager (Toronto)

06 Sep
|
Manulife Financial
|
Toronto

06 Sep

Manulife Financial

Toronto

Join Manulife's Global Wealth and Asset Management (GWAM) Technology team as a Product Delivery Manager supporting Investment Law & Compliance platforms. This role offers a unique opportunity to work at the intersection of business, technology, and investment operations, driving strategic initiatives that strengthen regulatory compliance, operational efficiency, and risk management capabilities. If you are passionate about product delivery, capital markets technology, and solving complex business challenges, this role provides exposure to high-impact enterprise initiatives and senior leadership engagement.

Lead and manage day-to-day product delivery activities across Investment Law & Compliance technology initiatives. Own delivery planning, forecasting, Jira backlog management, and story point tracking to ensure successful execution. Publish regular updates highlighting delivery progress, business value, risks, and key accomplishments.

Present project status, milestones, dependencies, and risks to senior leadership and governance committees. Collaborate with business stakeholders, developers, architects, and quality engineering teams across the delivery lifecycle.

Support

Agile ceremonies, PI planning, roadmap development, backlog prioritization, and release management. Identify process improvement and automation opportunities to enhance operational efficiency and user experience. Lead functional, integration, and user acceptance testing activities.

Partner with front-office, operations, compliance, and technology teams to improve data quality, reporting, and operational workflows. Analyze data using SQL, Power BI, and other reporting tools to support business decision-making. Coordinate implementation activities across global business and technology teams, including offshore and vendor partners.

Leverage AI-enabled productivity tools, including GitHub Copilot, Jira Rovo, and Confluence AI, to improve delivery effectiveness. Develop executive presentations and steering committee materials to communicate progress, outcomes, and strategic priorities. 5 or more years of experience in Product Delivery, Business Analysis, Product Management, or Technology Delivery roles.



~3 or more years of experience supporting Investment Law & Compliance, Asset Management, Capital Markets, or Wealth Management technology platforms. ~ Strong understanding of investment operations, compliance workflows, regulatory processes, and associated technology ecosystems. ~ Hands-on experience with Agile delivery methodologies, including Scrum and SAFe practices. ~ Strong SQL skills with experience performing data analysis, reconciliation, validation, and troubleshooting. ~ Experience supporting functional testing, integration testing, and user acceptance testing activities. ~ Experience with Jira, Confluence, and other Agile delivery tools. ~ Bachelor's degree in Business, Finance, Computer Science, Information Technology, or a related discipline.

Experience supporting Legal, Compliance, Investment Management, or Capital Markets technology functions.

Experience using Power BI, Tableau, or similar business intelligence and reporting tools. Knowledge of workflow automation, process digitization, and operational efficiency initiatives.

Experience with system integrations, data flows, APIs, and enterprise technology platforms. Exposure to cloud technologies and modern software delivery practices.

Experience leveraging AI-assisted productivity tools such as GitHub Copilot, Jira Rovo, or Confluence AI. Knowledge of investment products, portfolio management, or regulatory reporting processes. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

Manulife Financial

Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. At Manulife/John Hancock, we embrace our diversity. We strive to attract,



develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. 113,000.00 CAD - $163,000.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable perks, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. #

📌 Product Delivery, Senior Manager (Toronto)
🏢 Manulife Financial
📍 Toronto

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