A Day in the life of a Product Manager at Esri Canada: Define and maintain the product vision and roadmap for CommunityMaps and NG9-1-1 geospatial infrastructure, ensuring alignment with national geospatial, public safety, and emergency response priorities. Drive improvements in data quality, standards, governance, and readiness across Community Maps, NG9-1-1, and related national geospatial products. Develop and implement strategies to strengthen municipal, provincial, territorial, and public safety contributor ecosystems, and expand product value for Community Maps and NG9-1-1 use cases.

Collaborate with technical, sales, and program teams to advance product goals and ensure coordinated delivery. Gather and analyze customer feedback, usage data, partner requirements, and industry trends to inform product enhancements, NG9-1-1 readiness, and long-term product direction. Support product messaging, demonstrations, documentation, and enablement activities to drive awareness, adoption, and effective use of Community Maps and NG9-1-1 geospatial infrastructure.

Identify risks, dependencies, and opportunities for improvement, and implement actions to support successful delivery. Post-secondary degree or diploma in Geography, GIS, Engineering, Computer Science, or related field. Minimum 7 years of relevant experience in GIS, geospatial data management,



public safety geospatial workflows, or product management.

Experience working with the ArcGIS platform (such as ArcGIS Pro, ArcGIS Online, or ArcGIS Enterprise).

Experience leading cross-functional or multi-stakeholder initiatives involving municipal, public safety, or national geospatial data contributors. Strong stakeholder engagement skills, including the ability to influence and build relationships with partners and customers. Demonstrated understanding of geospatial data standards, governance, addressing, road network data, and public safety or NG9-1-1 operating environments.

Knowledge of NG9-1-1 data requirements, civic addressing practices, road centreline datasets, or emergency response geospatial workflows is considered an asset. Effective communication skills, including the ability to convey technical and business concepts to diverse audiences. Bilingual proficiency (English / French) is considered an asset.

Work from Home or hybrid work ~ 3 weeks of paid annual vacation, increasing with years of service ~50 hours of Paid-Time Off (PTO) for personal needs ~32 hours of Summer Days ~ Winter holiday office closure Comprehensive health benefits plan Training and development programs for skilled growth Company-sponsored events and social activities

📌 Product Manager, Community Maps and-1-1 (Toronto)
🏢 Esri Canada
📍 Toronto