Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast.

We are looking for a Digital Product Manager to help improve the performance of our Wireless eCommerce experience. This role is for someone who can turn analytics, customer behaviour, and business results into a clear story, then use that story toidentifyopportunities,solve problems,put-forthlong termstrategiesand influence product priorities. This is not a delivery-only Product Owner role.

The ideal candidate has product ownership experience, understands Agile delivery, and is strongest when connecting data, customer journeys, business outcomes, and platform capabilities into practical recommendations. Drive performance through insights Monitor key eCommerce KPIs, including conversion, funnel performance, customer behaviour, revenue impact, and operational indicators. Identify trends, anomalies, pain points, and product opportunities using analytics, customer feedback, and operational signals.

Translate data into concise business stories, recommendations, and quantifiable business cases that support prioritisation decisions. Lead discovery and root cause analysis Investigate issues impacting customer experience, conversion, revenue, or operational performance. Partner with analytics, UX, technology, platform, and business teams to understand underlying drivers and define practical solutions.

Track whether implemented changes deliver the expected customer and business outcomes.



Improve the eCommerce customer journey Identify friction points across the online shopping journey and recommend improvements that balance customer value, business goals, and technical feasibility. Collaborate with UX, engineering, analytics, and business stakeholders to shape solutions that improve digital performance.

Work with delivery and engineering teams to refine backlog items, support roadmap planning, and keep delivery focused on measurable value. 3-5 years of experience in digital product management, product ownership, eCommerce, customer experience, or a related digital role. ~ Experience working with Agile delivery teams and familiarity with Scrum, Kanban, Jira, or Confluence. ~ Strong analytical skills with the ability to interpret data, identify root causes, and turn findings into business recommendations. ~ Understanding of digital customer journeys, conversion funnels, experimentation, and eCommerce performance drivers. ~ Robust communication and stakeholder management skills, with the ability to influence across business, analytics, UX, technology, and operations teams. ~ Experience with tools such as Adobe Analytics, Quantum Metric, Power BI, Google Analytics, or similar platforms is an asset. ~ Experience in telecommunications, retail, financial services, or high-volume digital commerce environments is an asset. We believe in investing in our people and helping them reach their potential as valuable members of our team. Competitive salary & annual bonus Competitive & flexible health and dental benefits,



pension plan, RRSP, TFSA, and Stock matching programs.

Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. To protect our people, brand and assets, a pre-employment background check will be conducted.

Schedule:Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Travel Requirements: Criminal Record and Credit Check To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance. At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong.

We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Pension plan & Employee stock options Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply #

📌 Product Marketing Manager - Commercial (Remote) (Brampton)
🏢 Rogers communications
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