Arrow Machine and Fabrication Group is an engineering-focused solution provider of machined castings, fabrications, and assemblies. We serve OEM customers in the rail, material handling, mining, defense, heavy truck, agriculture, power systems, construction, nuclear, engineered products, architectural, and forestry industries. We have access to the broadest range of metalwork solutions in the world through our elite group of companies.

Arrow focuses on providing innovative design, quality craftsmanship, and exceptional customer service. Our culture is built on safety, integrity, and a commitment to partnering with our customers.

We offer our people a commitment to quality and continuous improvement, and the opportunity to implement innovative ideas. At our Stratford Facility, we fabricate and assemble components for heavy truck, defense, and off-road equipment companies. We feature fitting and welding, metal forming, saw cutting, painting, assembly departments, and manufacture everything from small components to large structures, sheet metal to heavy plate.

The Program

Manager will perform tasks to maintain the flow of communication between Arrow locations and the customers. The function of this position ensures that the ongoing and evolving needs of customers are serviced. Coordinates information from internal departments to prepare quotes for customer products and/or to address any customer concerns and engineering changes on current products.

Feeds back information to departments pertaining to customer expectations and/or issues. Capable of managing a program from inception to completion. Develop customer and program-specific pricing strategies.

Assist as part of the commercial process in developing quotations for potential new business.



Interact regularly as the face of Arrow with our customers, supporting current business development activities. Performs engineering design evaluations and works to complete projects within budget and scheduling restraints.

Reviews industry policies and procedures to ensure data accuracy, security, and regulatory compliance. Prepares and support/participate in Customer presentations. Provides technical support for the engineering process.

Has knowledge of commonly used concepts, practices, and procedures within a particular field. Tracks and reports on engineering targets (BOM cost, quality, customer and/or internal plant delivery timing, performance, project, and department engineering budget, etc.) for all assigned projects. Ensures engineering timing plans, defect/issues list, risk assessments, and lessons learned are created and maintained and provides engineering status for project reviews (e.g. according to program timing for all assigned projects.

Complies with the requirements of Quality Operating System (QOS). Maintains a thorough knowledge of product design techniques and all CAD software systems. Participates in Continuous Improvement and assists in its implementation on an ongoing basis, implementing lean manufacturing principles to improve plant productivity.

Assists in the commissioning of new plants/ lines, equipment,



and other systems to ensure that the introduction into the production facility is managed efficiently and with minimum disruptions. Uses appropriate personal protective equipment (PPE); Reports workplace hazards, injuries, and illness as soon as possible following the event. Performs other duties as necessary for completion of projects and achievement of departmental goals.

Ensures that facilities are in full compliance with all safety regulations. Follows and complies with all Operational Procedures and policies as outlined in the Employee Handbook, Quality and Environment programs (i.e., Bias for action – reacts promptly to issues with appropriate actions/responses. Capable of managing multiple challenging assignments concurrently; University Degree in the Mechanical Engineering field Requires a bachelor's degree and 3-5 or more years of experience in the field or in a related area.

In-depth knowledge of process improvement tools, product design techniques, mechanical drawing standards, and GD&T; Prior experience with metal cutting, forming, welding (manual and robotic) and machining. Knowledge of Lean techniques Ability to travel if required. Health, dental, and vision coverage from day one!

Virtual healthcare with Lumino Health Employee and Family Assistance Program (Homewood Health) Life and travel insurance for you and your family Attendance Bonus & Profit Sharing Three weeks vacation days to start Tuition reimbursement for job-related education and training Arrow is committed to diversity and inclusion. We provide accommodations throughout the recruitment process in line with the Human Rights Code and Accessibility for Ontarians with Disabilities Act.

📌 Program Manager - Full Time (Stratford)
🏢 Arrow Machine And Fabrication Group
📍 Stratford