Program Support Officer, PSW & PN Learn & Earn - FHLS - I/O - (36742) If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Position Title: Program Support Officer, PSW & PN Learn & Earn Program Duration: 12-month contract Faculty/Department: Faculty of Health & Life Sciences, School of Nursing the wage is determined by the Full-Time Support Collective Agreement.

Compensation is progressional within the designated payband and is based on years of service. About the Faculty of Health & Life Sciences at Humber The Faculty of Health & Life Sciences (FHLS) is committed to sharing knowledge and experience with students to help them become skilled, adaptable, compassionate and career ready graduates. Our faculty experts reinforce excellence and a commitment to social justice and transformation as students learn to work across a range of careers in the healthcare and wellness fields.

Teaching and learning are student‑centred with an emphasis on technological innovation, diversity and integrated community and clinical industry collaborations.

About The Program Support Officer Role The incumbent will provide direct support to the Learn and Earn PSW and PSW to PN programs in the School of Nursing, Faculty of Health & Life Sciences while providing a comprehensive range of support services to the students, professors, program coordinators (PCs)/managers (PM), external stakeholders, in their assigned cluster of programming.

Responsibilities include but are not limited to: administrative, program, financial, human resources, student, marketing, and inter‑departmental support. The incumbent also acts as a resource to students, professors, PC/PMs, and administrators on the application of the College’s academic policies and procedures. The volume and diversity of students encountered enhances the customer service requirements of this role.

Program Support

Provide administrative support to key stakeholders with the annual program review and renewal process, including but not limited to program mapping, course outlines, calendar reviews and Faculty guides Provide support with: Process Program Planning Development and Renewal curriculum changes in accordance to Ministry and internal rules and deadlines Provide support to Program Advisory Committees ensuring procedures are followed. Collect information such as scholarship forms, awards nominations forms, signed SWFs,



and documentation for accreditation reviews Provide administrative and logistical support for program-related meetings and events Provide planning support including but not limited to calendaring, course scheduling, loading sheets Maintain program records in appropriate databases (i.e., Provide support to Academic Leadership with regard to all program services and evaluation Administrative Support Generate required reports for programs to support the Faculty’s strategic objectives Support creation, implementation and tracking of special projects as required including project mapping and completion monitoring using appropriate tools Under the direction of the AL, analyze service delivery and/or internal processes to recommend improvements, and recommend and implement efficient internal processes for service delivery Participate in and contribute to program and cross‑college committees as required (this may include, but is not limited to room bookings, creating agendas, note‑taking, tracking deliverables, attendance, and payments if required) Support Faculty‑wide meetings and events. Under the direction of the AL, provide backend support in creating Standard Workload Forms (SWFs), including but not limited to pulling data and reports, recording and compiling information, and applying administrative updates Process facilities work orders, follow up and track requests until completion, as required Financial Support Ensure purchasing policy is adhered to Provide financial support to the AL within the Faculty Responsible for Chrome River receipt reconciliation for the learn and earn program Work with AL on budget development, budget forecasting and travel spending for the Learn and Earn Programs.

Student

Services and Support ~ Respond to student enquiries and redirect as appropriate (e.g., financial awards, scholarships, appeals, petitions, SAFs etc.) Human Resources Support Produce, collect, and process contracts for part‑time Professors/Instructors, Clinical Teachers, Pregrad Advisors, part‑time administrators, part‑time support, and work‑study employees Support onboarding processes and troubleshoot when required Performs other related duties or projects as assigned including providing assistance and support to other staff,



areas or events within the department/Faculty as required you thrive on improving productivity and quality that contribute to team success! 3 year degree or diploma in Business, Communications, Entrepreneurship, Finance, Human Resources, Information Systems, Marketing and any other related fields of study. Minimum of three (3) years’ progressive administrative or student advising experience in a post‑secondary environment.

Experience with compiling and analyzing research‑based data from various sources, producing reports and identifying trends from data to develop solutions and strategies.

Experience with drafting and proofreading communications, supporting and/or advising students on courses and programs selection, supporting curriculum planning, and academic program delivery, interpreting policies and procedures, special events. Proficiency with Microsoft Office (Word, Excel, Outlook, Access, and PowerPoint), and Adobe Acrobat. Proven ability to work independently on assigned tasks with minimum supervision.

Ability to use office equipment – phone, photocopier, printer, fax and troubleshoot technical minor problems. An opportunity to be a part of building Humber’s future. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity, and Inclusion Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity‑deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post‑secondary workplace. Humber supports employment equity.

Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self‑identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Humber

Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Our Talent

Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment ([email protected] Type: FT Support Job Family: Health Sciences Job Posting: 8/17/26 Department: Faculty of Health & Life Sciences #

📌 Program Support Officer, PSW & PN Learn & Earn - FHLS - I/O (Toronto)
🏢 Faculty of Applied Sciences u0026 Technology at Humber Polytechnic
📍 Toronto