Property Administrator, Operations (Saint-Luc-de-Bellechasse)

Property Administrator, Operations (Saint-Luc-de-Bellechasse)

06 Sep
|
Realstar
|
Saint-Luc-de-Bellechasse

06 Sep

Realstar

Saint-Luc-de-Bellechasse

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion.

Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management in Canada. Realstar is seeking a Property Manager who will oversee the property’s performance by maximizing profitability and maintaining standards within operational and budgetary objectives.

The Property

Manager will support and guide their staff to promote customer satisfaction, management, and skill development. They supervise contractors, monitor the quality of work, and ensure compliance with fire and life safety standards.

The Property

Manager will also be required to work flexible hours, including supporting their staff during month-end. Annual bonuses based on personal performance Ongoing training programs Annual holiday parties & summer BBQ’s Customer Service Greet and interact with residents in a friendly and skilled manner Demonstrate excellent customer service and a "can-do" attitude Attend to resident concerns and service requests within 24 hours Follow up with residents to ensure a high level of customer satisfaction Handle office administrative tasks, such as processing online applications, creating notices, managing lease renewals, and other duties related to support daily operations Organize, promote and execute resident events (i.e. holiday parties and summer barbeques) Management & Training Complete orientation,



training and or upskilling sessions for new and existing staff Create and monitor work schedules of staff in accordance with company guidelines and to meet high turnover periods Leasing & Administration Process leasing applications including completion of background and credit checks Negotiate lease renewals in conjunction with established targets Conduct market surveys and analyze how the property compares to the current market Recommend leasing rates and in-suite turnover work to the District Manager Actively promote various referral programs to existing residents and prospects Property Maintenance General knowledge of building maintenance systems (pumps, emergency generators, HVAC, boilers, chillers, swimming pools, sprinklers, etc.) Oversee month-end duties, including suite inspections, scheduling contractors, and delegating staff turnover responsibilities Supervise contractors to ensure maintenance and repairs are completed properly Review and approve contractor invoices for payments Perform thorough cleaning of vacant units, including appliances, floors, walls, windows, kitchens, washrooms, and balconies, ensuring they are move-in ready Dust fire hose cabinets, bells and elevator tracks to minimize excess debris Collection of garbage and recycling bins in coordination with the city waste schedule Knowledge and understanding of the secure handling of cleaning materials (WHMIS) Conduct yard maintenance, including picking up loose garbage around the exterior of the property, removing snow and ice, salting entrances, walkways, and rooftop walkways Fire Safety Knowledge of fire and life safety response systems (fire alarms and detection systems) Previous experience in multi-residential or other related industry an asset Knowledgeable in emergency procedures, including fire, flood, mould protocols Demonstrates excellent customer service Basic computer and keyboarding skills Proficiency in performing minor electrical and plumbing repairs Fluent in English and French Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Accommodation will be provided in all stages of the hiring process.

📌 Property Administrator, Operations (Saint-Luc-de-Bellechasse)
🏢 Realstar
📍 Saint-Luc-de-Bellechasse

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