Become a Member Service Specialist at Prospera Credit Union and play a key role in enhancing customer satisfaction and service engagement. Your expertise will contribute to developing strong relationships and addressing member needs. This position requires a proactive approach to customer service, engaging with members to identify their banking requirements and recommend tailored financial products.

You’ll work as part of a team, ensuring seamless support and collaboration to enhance overall member experience. Key Responsibilities:

- Establish rapport and greet customers warmly
- Uncover member needs and recommend banking solutions
- Collaborate with colleagues to fulfill customer requests
- Support personal banking needs and product openings
- Ensure accurate tracking of sales and service in CRM Requirements:
- Previous experience in banking or financial services
- Robust communication and relationship skills
- A dedication to learning and assisting others
- Proficient with relevant computer systems
- A team-oriented collaborator with a passion for service Utilize your relationship-building skills to support customer services effectively at Prospera Credit Union.

📌 Prospera Credit Union Service Specialist (Surrey)
🏢 Prospera
📍 Surrey