About The Company

Ecolab Inc. is a global leader in water, hygiene, and infection prevention solutions, dedicated to making the world cleaner, safer, and healthier. With a rich history of innovation and a commitment to sustainability, Ecolab supports industries such as healthcare, food and beverage, hospitality, and manufacturing. Our extensive portfolio of products and services is designed to help our customers achieve operational excellence while minimizing environmental impact.

As a company that values integrity, collaboration, and continuous improvement, Ecolab strives to attract talented professionals who are passionate about creating meaningful change in the world.

About The Role The Senior Quality Engineer at Ecolab is a vital member of our quality assurance team, responsible for leading complex investigations, driving strategic quality initiatives, and ensuring products and processes meet rigorous standards. This role requires a proactive approach to embedding quality into product design, manufacturing, and supplier management. As a recognized subject matter expert, the Senior Quality Engineer influences cross-functional teams, supports customer and supplier relationships, and champions continuous improvement efforts.

The ideal candidate will possess strong analytical skills, strategic thinking, and a passion for excellence, contributing significantly to Ecolab’s reputation for quality and reliability.

Qualifications

Basic Qualifications

- Bachelor’s or Master’s degree in Mechatronics, Electronics Engineering Technology, Mechanical Engineering, Electrical Engineering, or a related field.
- Professional Engineer (PE) designation or equivalent certification.
- Minimum of 5-8 years of experience in quality engineering or related roles.
- Legal authorization to work in Canada without sponsorship.

Preferred Qualifications

- Proven ability to lead high-impact investigations involving customer escalations, systemic failures, RMAs, and non-conformances using methodologies such as 8D, 5 Why, Fishbone, DOE, and statistical analysis.
- Strong influence skills to support company-wide quality decisions,



translating failure data and customer feedback into strategic insights.
- Experience collaborating with Engineering, Operations, Supply Chain, and Product Management teams to align quality objectives with business goals.
- Excellent communication skills for articulating technical findings and risks to operational and leadership audiences.
- Working knowledge of 3D modeling and design software such as SolidWorks.
- Experience supporting customer communication during significant quality events, ensuring clarity and transparency.
- Ability to develop and deliver training on quality tools, problem solving, and investigation techniques to diverse teams.
- Knowledge of quality standards, procedures, and best practices to contribute to continuous improvement initiatives.

Responsibilities

- Lead complex investigations into customer escalations, systemic failures, RMAs, and critical non-conformances, employing advanced problem-solving methodologies to determine root causes and corrective actions.
- Translate field data, failure trends, and customer feedback into actionable insights, supporting strategic quality decision-making across the organization.
- Partner with leadership across Engineering, Operations, Supply Chain, and Product Management to align quality initiatives with overarching business objectives.
- Ensure fact-based decision making by thoroughly understanding, documenting, and validating root causes before closure of investigations.
- Review and verify the effectiveness of quality investigations, containment actions, and CAPA activities conducted by other teams.
- Act as the primary quality interface for strategic customers, suppliers, and internal stakeholders during significant quality events, facilitating clear communication and resolution.
- Lead cross-functional teams through resolution of critical quality issues,



ensuring accountability, timely execution, and sustainable outcomes.
- Support customer communication by clearly articulating technical findings, associated risks, and corrective actions at operational and leadership levels.
- Contribute to the development, refinement, and implementation of quality standards, procedures, control plans, and best practices.
- Develop and deliver training sessions on quality tools, structured problem solving, and investigation techniques to production, engineering, and quality personnel.
- Serve as a go-to resource and escalation point for complex or ambiguous quality challenges, fostering a culture of continuous improvement and learning.

Benefits At Ecolab, we are committed to providing a comprehensive benefits package that supports our employees’ well-being and skilled growth. Our offerings include competitive compensation, vacation and flex days, and a company-wide shutdown during the holiday season. We provide extensive health benefits covering dental, vision, prescription drugs, paramedical services, and health spending accounts, all effective from your first day. Our casual yet professional work environment promotes comfort and collaboration. Employees are rewarded for their tenure through programs like "The Big Coffee Break," which offers additional vacation time and monetary bonuses. Additionally, we support long-term financial planning with company-funded RRSP contributions, helping you secure your future.

Equal Opportunity

Ecolab is committed to fostering an inclusive and diverse workplace. We are an equal opportunity employer that recruits, hires, promotes, and provides advancement opportunities based solely on individual qualifications and job performance. We do not discriminate against any applicant or employee on the basis of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity or expression, genetic information, marital status, age, or disability.

We believe in creating a respectful environment where all team members can thrive and contribute to our shared success.

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